• Customer Experience Team Lead

    Tompkins Community Bank (Batavia, NY)
    …and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated calls from ... NY three (3) days per week.* Responsible for answering inbound and placing outbound calls within a care center...products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of… more
    Tompkins Community Bank (11/15/25)
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  • Healthcare Customer Service…

    Cognizant (Albany, NY)
    …5:00pm EST and one day 11:15am-8:00pm EST M-F **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...other teams. **In this role, you will:** + Handle inbound calls as a representative of the hospital to… more
    Cognizant (11/19/25)
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  • Financial Customer Service…

    TEKsystems (New York, NY)
    …Description -Provide customer service to registered shareholders through inbound and outbound call lists. -Educate shareholders on various corporate ... IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY. OPPORTUNITY TO WORK FOR ONE OF THE INVESTOR RESPONSE FIRMS IN THE AREA YOU… more
    TEKsystems (11/19/25)
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  • Customer Care Representative

    Casella Waste Systems Inc. (Hopewell Junction, NY)
    …to meet or exceed call center metrics while providing excellent consistent customer service \. + Engages with customers to assess needs and makes sales ... our customers by responding to a high level of inbound customer calls, inquiriesandrequests which may require... call center metrics while providing excellent consistent customer service \.Engages with customers to assess needs… more
    Casella Waste Systems Inc. (11/14/25)
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  • Representative II, Customer Care Order…

    Cardinal Health (Albany, NY)
    …providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and other ... any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
    Cardinal Health (11/11/25)
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  • Customer Relations Specialist

    Solvay Bank (Syracuse, NY)
    … Relations Specialist Our customer relations staff has a passion for excellence in customer service and are focused in their goal of doing what is right for ... workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer...on financial services, collaborate with other to ensure high-quality customer service , and have excellent communication skills.… more
    Solvay Bank (11/19/25)
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  • Grievances & Appeals Representative

    Humana (Albany, NY)
    …Read Only + Previous experience in medical claims processing + Previous inbound call center or related customer service experience + Previous grievance ... to make an impact** **Required Qualifications** + Minimum of 1 year of customer service experience. + Minimum of 1 year of data entry experience. + Experience… more
    Humana (11/19/25)
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  • Customer Care Agent

    Bausch + Lomb (Rochester, NY)
    …products, policies, procedures and regulatory guidelines, appropriate business procedures and customer service skills and sound judgment in making critical ... appropriate. + Support response to consumer-related issues escalated by Customer Service . + Meet acceptable metrics for...Service . + Meet acceptable metrics for schedule adherence, call handling, and other areas as determined by management.… more
    Bausch + Lomb (10/23/25)
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  • CM Customer Care Specialist IV (US)

    TD Bank (New York, NY)
    …services provided, to the sales team and the unit supported + Implements sales and customer service procedures and approaches to complete work + Requires tact to ... knowledge of cash management industry, including systems, products and services. + Proven Customer service skills, including concern for and ability to identify… more
    TD Bank (11/19/25)
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  • Mortgage Customer Outreach Specialist I

    M&T Bank (Getzville, NY)
    …communicate effectively and professionally over the phone. Excellent communication and customer service skills. Proficiency with word processing and spreadsheet ... in the early stages of delinquency. + Communicate all applicable state-specific call compliance requirements on both inbound and outbound calls received/made.… more
    M&T Bank (11/07/25)
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