- Doyle Security Systems (Rochester, NY)
- …built on collaboration, trust, and continuous improvement + Deliver excellent customer service while identifying creative solutions to challenges What ... You'll Need + Prior experience in a call center, dispatch, or customer care environment...secure. We strive to provide the highest level of customer service available. In order to be… more
- SolomonEdwards (Albany, NY)
- …TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- Elevance Health (New Hyde Park, NY)
- …provide an equivalent background. **Preferred Requirements** + High volume inbound call center experience preferred. + Automated Customer Service ... manner. + Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested… more
- Cognizant (Albany, NY)
- …+ Answer inbound calls from customers + Delivering outstanding customer service by resolving inquiries promptly and professionally + Educate ... fast-paced environment with changing priorities **Required Skills & Qualifications:** + ** Customer Service Expertise:** Strong verbal and written communication… more
- Paychex (Rochester, NY)
- …unleash your potential. Overview Under a significant level of guidance and direction, provides customer service for one Paychex product in the S125 Client ... prioritization and organization Qualifications + Associate's Degree - Preferred + Client or customer service experience - 1 year + Research and problem solving… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call ,... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Highmark Health (Buffalo, NY)
- …**Substitutions** + None **Preferred** + None **EXPERIENCE** **Required** + 3 years of customer service experience + 1 year of healthcare industry experience ... customers + Problem-Solving + Knowledge of principles and processes for providing customer service .This includes customer needs assessment, meeting quality… more
- Molina Healthcare (Rochester, NY)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound /outbound pharmacy calls from members, providers, and pharmacies. Contributes to ... member care. Essential Job Duties * Handles and records inbound /outbound pharmacy calls from members, providers and pharmacies in...Qualifications * At least 1 year related experience, including call center or customer service … more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …manage department schedule, time off requests, etc. + Provide escalated resolution to customer service issues to ensure member satisfaction + Serve as primary ... of enhanced specialty pharmacy services to patients in an inbound /outbound call center environment, including data entry...and shipping methods for incoming patient orders + Provide customer service coverage for incoming calls and… more
- Custom Truck One Source (Cicero, NY)
- …**Required Skills and Qualifications** Qualifications include: + _Excellent interpersonal and customer service skills._ + _Excellent sales and negotiation ... heavy equipment solutions. With sales, rentals, aftermarket parts and service , equipment customization, remanufacturing, financing solutions, and asset disposal, our… more
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