- Mass Markets (Killeen, TX)
- …following: call center, claims adjudication, insurance adjusting, or technical customer service (preferably in a high-volume or protection plan environment). ... have strong critical thinking skills, a passion for exceptional customer service , and the ability to thrive...want to hear from you. This role involves handling inbound communications, evaluating warranty claims, and working closely with… more
- BeneLynk (San Antonio, TX)
- …who have experience working in a heavy production-based environment within an active Inbound /Outbound Call Center to join our growing team. Some of the ... our government relations, to our outreach operations, is in service of this one central vision. REMOTE BILINGUAL MEMBER...minimum of six (6) months of experience in both Inbound and Outbound Call Centers, with direct… more
- AbbVie (Austin, TX)
- … and outbound call activity effectively, ensuring adequate coverage of inbound call volume when necessary + Navigate phone conversations with approved ... resources while meeting and exceeding established daily and monthly call volume metrics + Successfully complete product training and...is required to have at least 2 years of customer service and/or sales experience + Self-starter,… more
- ADP (Dallas, TX)
- …be obtained after being hired into the role)** + 1+ year of Client Service / Customer Service or Finance/Banking experience + Strong and proven communication ... is a licensed Retirement professional responsible for providing exceptional service to the employees of ADP Retirement Service...it. + Adhere to daily schedule and support high call volumes of inbound calls. Flexibility to… more
- The Hartford (San Antonio, TX)
- …agents to service surety business. + Address light billing inquiries via inbound call with professionalism and escalating complex cases as needed while ... of a team. + Training or experience in administrative functions or customer service . + For full-time, occasional, or remote positions: (1) high speed broadband… more
- Bank of America (Fort Worth, TX)
- …levels of the department's system, and financial controls **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue ... of proficiency with computers and current technology + 1+ years of customer /client service experience, including experience handling difficult client situations… more
- CVS Health (San Antonio, TX)
- …Ability to work from home post training/ramp up. **Required Qualifications** + 1+ years of customer service experience such as call center and/or retail. + ... you will work alongside peers who handle Medicare individual inbound calls, serving as a crucial support system for... calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will… more
- Cardinal Health (Austin, TX)
- …a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound ...+ Basic computer knowledge, Microsoft systems, telephony + Strong communication/ customer service skills + Ability to be… more
- Alight (TX)
- …by reading scripting verbatim + Meet and/or exceed key performance indicators + Handle inbound customer service calls as well as outbound dialing by ... + 2 years of experience in consultative sales and/or customer service , preferably in a call...time on the phone making outbound calls and receiving inbound calls consecutively daily + Ability to process a… more
- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more