- Travelers Insurance Company (Phoenix, AZ)
- …role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner ... may include questions regarding quotes, policies, coverages, billing, audits, or application access/ support . + Build and maintain customer satisfaction and trust… more
- Vontier (Phoenix, AZ)
- …You will also support our national technical education schools for any customer service needs. You will be responsible and driven to conduct sales activities and ... expectation is to provide professional and responsive service and support , regardless of working remotely. Those working remotely understand...pricing as part of your role. You will conduct inbound /outbound calling by reaching out to our end user… more
- HonorHealth (AZ)
- …Responsibilities Job Summary The primary contact for customers who contact the Customer Navigation Center. Primary role is to improve access to care and ... experience through primary care and specialty appointment scheduling and support in-network referral recommendations. Facilitate or escalate patient navigation needs… more
- Cognizant (Phoenix, AZ)
- …. Our Customer Service position will be working remotely providing support to customers by handling service and delivery issues. This position receives and ... responds to inbound calls, inquiries...hours. Qualifications: + 1+ years of experience in a customer service inbound call center + High...years of experience in a customer service inbound call center + High School diploma or GED… more
- TEKsystems (Tempe, AZ)
- …call center team. In this role, you will handle a high volume of inbound calls and follow-up communications, providing support on prior authorizations, general ... inquiries, and confidential patient information. Key Responsibilities: + Answer inbound calls and conduct follow-up calls with professionalism and empathy + Provide… more
- American Express (Phoenix, AZ)
- …platforms and payment types (eg, virtual/token, ACH, and check payments). + Service inbound customer calls and email inquiries to identify and deliver the ... Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to... service in a fast-paced and dynamic environment. + Support and resolve a variety of customer … more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous ... Responsible for intermediate level inbound call, outbound call, email and web chat...consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm… more
- DoorDash (Tempe, AZ)
- …process improvement projects to drive operational efficiencies and improve the customer experience + Partner cross-functionally with Support , Integrity ... About the Team DoorDash Support doesn't stop at solving live order issues....Our mission is to improve the internal and external customer experience while advocating for process optimization and cross-functional… more
- Amazon (AZ)
- …Amazon One Medical's call center team combines healthcare expertise with Amazon's customer -obsessed culture to deliver exceptional patient support . Our team has ... CI CARE framework that makes One Medical unique. As a Centralized Support Specialist II Billing Specialist, you'll execute our mission of delivering high-quality… more
- SMBC (Phoenix, AZ)
- …clearing negative impacts of fraud, and next steps in managing fraud events. + Provide support for inbound and outbound customer contacts. + Work with ... committed to doing it the right way for the customer and are growing rapidly. To learn more about...translates to a richer life. **SUMMARY:** As a Fraud Support Representative, you will work with customers and internal… more