- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous ... Responsible for intermediate level inbound call, outbound call, email and web chat...consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm… more
- Mass Markets (Garden City, GA)
- …in call center operations management is required, with additional experience in customer service, technical support , or back-office operations preferred. This is ... + Lead and manage 5-10 call center supervisors overseeing inbound and outbound teams + Coach and develop supervisors...a difference to customers and the company, providing over-the-phone customer service, sales, and technical support . We… more
- Mass Markets (Garden City, GA)
- …as a trusted partner in the industry. Are you a friendly, reliable, and customer -focused individual looking to make a difference? Join our team as a Customer ... smooth, satisfying experiences for our clients. In this role, you'll handle customer inquiries, resolve issues efficiently, and represent some of the most respected… more
- Cardinal Health (Atlanta, GA)
- **_What Customer Order Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer ... contract administration, customer orders, and problem resolution. Customer Order Management is responsible for expediting orders by...an exceptional experience by phone. Our front line phone support agents are our first point of contact to… more
- Elevance Health (Atlanta, GA)
- …is maximized and to ensure that patients are seen at the right time. + Provide support to providers by answering emails and inbound call transfers. + Support ... **Care Support Specialist I** **Location:** This role enables associates...up to 1 year of experience in an automated customer service environment; or any combination of education and… more
- Cognizant (Atlanta, GA)
- Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The ** Customer Service Representative** ... for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other … more
- Mass Markets (Pembroke, GA)
- …natural problem solver with a passion for helping others? We're looking for a Customer Service Representative to join our team and provide outstanding support to ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Engage with customers via inbound calls to understand and resolve their concerns. + Use internal… more
- Cardinal Health (Atlanta, GA)
- …8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible ... for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service… more
- Ace Hardware (Alpharetta, GA)
- …to your neighbors in your community. **What You'll Do:** + Provide unmatched customer service. + Ensure the service department provides exceptional customer ... customers. + Learn all services and product offerings to effectively communicate with our customer base. + Respond to customer inquiries by email or telephone… more
- Cardinal Health (Atlanta, GA)
- **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer ... professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching… more