- Custom Computer Specialists (Hauppauge, NY)
- …Communicating with teams to ensure timely completion of tasks + Responsible for managing inbound support tickets + Covering for other team members when on leave ... with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients… more
- Adelphi University (Garden City, NY)
- …Aid, Registration, Student Accounts) One-Stop Student Services Center JOB SUMMARY: In support of student recruitment and retention, advise students and families on ... current and past due balances/collections and registration and records. Support students throughout their Adelphi University education while maintaining excellent… more
- JPMorgan Chase (New York, NY)
- …As a core leader, you are responsible for acting as the voice of the customer - in this case our developers, both internal and external, and developing platforms ... prioritize, and implement (with Python or in Tableau) open source consumption ( inbound ) and contribution (outbound) Key Performance Indicators, and other metrics +… more
- BMO Financial Group (New York, NY)
- …security, while meeting service level agreements. Provides the Help/Service Desk support , as well as coordinates and facilitates Incident Management, deploys changes ... the compliance posture of the team. + Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc. +… more
- Cardinal Health (Albany, NY)
- …a positive outcome and provides a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
- Amazon (Liverpool, NY)
- …exceed business plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set ... shifts and among the network. * Works closely with support staff (HR, Finance, Facilities, Safety, IT and other...and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their… more
- The Walt Disney Company (New York, NY)
- …critical service operations, and strives to provide a high standard of customer satisfaction in high-volume, production environments. The team is fast-moving and ... incidents and new product launches + Triage, respond to, and de-escalate inbound escalations (tickets) promptly while maintaining a high standard of professionalism… more
- Robert Half Office Team (New York, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Contract position offers an excellent opportunity to engage in lead qualification, support senior sales efforts, and collaborate closely with marketing teams to… more
- CAI (Albany, NY)
- …Senior Technical Consultant has a proven record of supporting first line inbound contacts via incidents and requests. Often managing user and group administrative ... team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and... security policies + Participate in Agile ceremonies and support sprint deliverables + Provide advisory support … more
- Amazon (Rochester, NY)
- …exceed business plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set ... shifts and among the network. * Works closely with support staff (HR, Finance, Facilities, Safety, IT and other...and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their… more