- US Bank (Los Angeles, CA)
- …profile to appropriate product line support for follow-up sales calls. Provides customer service responding to questions about accounts and resolving various ... skills - Good knowledge of systems and procedures -Proven commitment to high quality customer service - Good time management skills to maximize the number of… more
- PennyMac (Pasadena, CA)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ...Customer Experience Processing Specialist is an entry level customer service role, operating in a call… more
- Carrington (Anaheim, CA)
- **Come join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer service ... incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and...federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the… more
- PennyMac (Pasadena, CA)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ...Customer Experience Processing Specialist III is a skilled customer service role, operating in a call… more
- PennyMac (Moorpark, CA)
- …Day Pennymac is looking for solution-focused, patient, and proactive listeners to join our Customer Service team. Taking care of our customers is at the core ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...of every decision we make. Customer Service Representatives (CSRs) answer … more
- TEKsystems (Pasadena, CA)
- …Level Overview: The Customer Experience Specialist I is an entry-level customer service role supporting the Consumer Direct Lending team. This individual ... Mortgage Fulfillment Division. Key Responsibilities: + Handle high-volume inbound and outbound calls and text messages (with consumer...+ Perform other duties as assigned. cRequired Skills: + Customer service + Data entry + Loan… more
- PennyMac (Roseville, CA)
- …and future mortgage needs. Each licensed Loan Officer is provided inbound /outbound leads to service in accordance with Pennymac policies, procedures and ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production... Loan Officer will: + Handle high volume of inbound /outbound calls to assist existing Pennymac customers as well… more
- SolomonEdwards (Sacramento, CA)
- …is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...- Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound … more
- PennyMac (Moorpark, CA)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- PennyMac (Moorpark, CA)
- …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more