- PennyMac (Pasadena, CA)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ... Customer Experience Specialist is an entry level customer service role, operating in a call… more
- PennyMac (Pasadena, CA)
- … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ...The Customer Experience Specialist is a skilled customer service role, operating in a call… more
- Carrington (Anaheim, CA)
- **Come join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer service ... incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and...federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the… more
- PennyMac (Moorpark, CA)
- …Day Pennymac is looking for solution-focused, patient, and proactive listeners to join our Customer Service team. Taking care of our customers is at the core ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...of every decision we make. Customer Service Representatives (CSRs) answer … more
- TEKsystems (Pasadena, CA)
- …loan origination, Call center, Customer support, Inbound call, Financial services, Customer service call center, mortgage , mortgage loan, ... calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests. *… more
- PennyMac (Roseville, CA)
- …and future mortgage needs. Each licensed Loan Officer is provided inbound /outbound leads to service in accordance with Pennymac policies, procedures and ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production... Loan Officer will: + Handle high volume of inbound /outbound calls to assist existing Pennymac customers as well… more
- SolomonEdwards (CA)
- …is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You ... loan officer. Essential Duties: * Operate in a Call Center environment as a customer success advocate. * Answer high-volume, inbound calls or texts from current… more
- PennyMac (Moorpark, CA)
- …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- PennyMac (Moorpark, CA)
- …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
- PennyMac (Moorpark, CA)
- …including Home Retention, Property Resolution, Foreclosure, Bankruptcy, Litigation, Customer Service , and Collections + Receive inbound calls through a queue ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...The Senior Home Retention Specialist will serve as the customer 's Single Point of Contact (SPOC) for investor, state,… more