• Customer Experience Specialist I

    PennyMac (Pasadena, CA)
    … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ... Customer Experience Specialist is an entry level customer service role, operating in a call… more
    PennyMac (07/10/25)
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  • Customer Experience Specialist III

    PennyMac (Pasadena, CA)
    … calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests + ... of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer ...The Customer Experience Specialist is a skilled customer service role, operating in a call… more
    PennyMac (07/10/25)
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  • Hybrid Customer Service Specialist,…

    Carrington (Anaheim, CA)
    **Come join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer service ... incoming calls and third-party inquiries regarding existing real estate mortgage loans primarily handling inbound calls and...federal laws and regulations, wherein the company operates. The Customer Service Specialist I level is the… more
    Carrington (07/29/25)
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  • Customer Service Rep I

    PennyMac (Moorpark, CA)
    …Day Pennymac is looking for solution-focused, patient, and proactive listeners to join our Customer Service team. Taking care of our customers is at the core ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...of every decision we make. Customer Service Representatives (CSRs) answer … more
    PennyMac (07/30/25)
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  • Loan Specialist

    TEKsystems (Pasadena, CA)
    …loan origination, Call center, Customer support, Inbound call, Financial services, Customer service call center, mortgage , mortgage loan, ... calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests. *… more
    TEKsystems (07/31/25)
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  • Loan Officer

    PennyMac (Roseville, CA)
    …and future mortgage needs. Each licensed Loan Officer is provided inbound /outbound leads to service in accordance with Pennymac policies, procedures and ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production... Loan Officer will: + Handle high volume of inbound /outbound calls to assist existing Pennymac customers as well… more
    PennyMac (07/26/25)
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  • Customer Experience Specialist I

    SolomonEdwards (CA)
    …is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You ... loan officer. Essential Duties: * Operate in a Call Center environment as a customer success advocate. * Answer high-volume, inbound calls or texts from current… more
    SolomonEdwards (07/26/25)
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  • Default Loan Counselor II

    PennyMac (Moorpark, CA)
    …outcomes, with a focus on building mutually beneficial relationships + Customer Service (Proficient): Proven ability to deliver consistently high-quality, ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
    PennyMac (06/14/25)
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  • Loan Counselor I

    PennyMac (Moorpark, CA)
    …Basic proficiency in negotiation techniques to achieve mutually beneficial outcomes. + Customer Service : Demonstrated ability to provide effective and ... next steps + Assist in cross department call overflow and addressing customer inquiries + Provide comprehensive service , resolution, and detailed documentation… more
    PennyMac (06/28/25)
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  • Home Retention Senior Specialist

    PennyMac (Moorpark, CA)
    …including Home Retention, Property Resolution, Foreclosure, Bankruptcy, Litigation, Customer Service , and Collections + Receive inbound calls through a queue ... is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production...The Senior Home Retention Specialist will serve as the customer 's Single Point of Contact (SPOC) for investor, state,… more
    PennyMac (07/26/25)
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