- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Centene Corporation (Austin, TX)
- …standards **Education/Experience:** High School Diploma/GED. 2 years of experience Call center /customer service experience. Experience in healthcare environment ... turnaround time requirements and quality standards + Answers and conducts inbound and outbound calls with members and provider offices to provide resolution to… more
- Capital One (Plano, TX)
- …Understands proper problem resolution and refers servicing issues to the appropriate servicing call center or support associate. + Holds accountability for the ... II (VBB II) is responsible for daily operations, execution and support of inbound / outbound phone-based retention and sales effort occurring within a phone based… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Centene Corporation (Austin, TX)
- …of auditing all member, prospective member and agent interactions with the call center staff. + Conducts weekly production evaluations for assigned ... for assigned agents and sales leadership. + Audit all inbound and outbound communications with members, prospective...**Candidate Experience:** Required 2+ years of experience in a call center Required Other knowledge of customer… more
- DriveTime (Fort Worth, TX)
- …quality of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- Woodforest National Bank (The Woodlands, TX)
- …Minimum Qualifications/Experience: . 1 year of data entry, online support, or call center experience (banking preferred) or Woodforest experience required. ... . 0% - Negligible amount of travel expected. Working Conditions: . Professional call center environment with extensive use of telephone and personal computer.… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound / outbound phone production, TSS agent mentoring and… more