- Ryder System (Dallas, TX)
- …nature of this facility to ensure constant operation for employees including a major call center and data center **Additional Responsibilities** + Liaison ... day to day office services, such as Mail Services, convenience copier management, inbound and outbound shipping and receiving, express mail services, etc.… more
- General Dynamics Information Technology (El Paso, TX)
- …a Full-Time Customer Support Professional joining our rapidly growing team of contact center professionals in El Paso, TX. At GDIT, people are our differentiator. As ... root cause analysis and problem solving skills to manage inbound calls, **online chats** , **and messages** in our...**online chats** , **and messages** in our state-of-the-art contact center . In this role, a typical day will include:… more
- DriveTime (Fort Worth, TX)
- …quality of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- CVS Health (Austin, TX)
- …thresholds in relation to retention, cancellations, and rapid disenrollment. + Adherence to call center quality audit programs. + Highest levels of member ... + Acquire new members on available Medicare products via inbound and outbound campaigns. + Ability to...1 to 2 years Medicare sales experience + Medicare call center experience **Education** High school diploma… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound / outbound phone production, TSS agent mentoring and… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Conduct phone interviews and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in… more
- ADP (El Paso, TX)
- …that planned FTE headcount supports the associate and client experience goals. + 2 years Call Center /Service Center experience A college degree is great but ... mid & short) for multiple client channels including but not limited to inbound / outbound /email and chat case work. In addition, must have excellent abilities… more
- Edward Jones (Lubbock, TX)
- …**Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to ... **Would you call yourself a relationship builder, a problem solver...and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen,… more
- CVS Health (Austin, TX)
- …in the state of residence. **Preferred Qualifications** * PGY1/PGY2 * Prior authorization, call center and clinical experience. * Exposure to clinical and ... following agreed-upon approval & denial management processes. - Performs and handles inbound and outbound phone calls with technicians, prior authorization team… more