- Kohl's (Desoto, TX)
- …+ Establish inventory conditions and ensure they are met to allow for seamless inbound and outbound unit process + Guide the adjustment of workstation parameters ... You'll Do + Partner with Senior Leadership in the development of E-Fulfillment Center strategy and workload forecasts + Oversee the allocation of resources and… more
- CVS Health (Houston, TX)
- …an operating model that supports 3 days in the field and 2 days in a call center queue to support the organization lower acquisition costs, increase field agent ... and referrals programs. + Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for products and… more
- DriveTime (Fort Worth, TX)
- …quality of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...phone-based sales, customer service or customer relations + Contact center experience in the financial services industry preferred +… more
- Bank of America (Fort Worth, TX)
- …of call resolution - Focus on client satisfaction **Desired Qualifications:** - Call center experience is preferred but not required - Previous Brokerage ... assists clients with their servicing and trading needs through inbound and outbound phone interactions. The Investment...- Must be flexible to work assigned shift within center hours of operation - Strong desire for point… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be...as a TSS may be segmented into several duties: inbound / outbound phone production, TSS agent mentoring and… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Conduct phone interviews and schedule on-site interviews with candidates. + Manage inbound and outbound candidate communications. + Track applicant progress in… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a positive and enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound calls with professionalism and courtesy + Use training… more
- Edward Jones (Tomball, TX)
- …**Role Requirements** + **Client Service:** Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to ... **Would you call yourself a relationship builder, a problem solver...and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen,… more
- Healthfirst (TX)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience navigating multiple ... faxed care plans + Manage requests from members, providers, call centers and care management teams regarding initial authorizations,...departments which may include but is not limited to inbound / outbound calls on behalf of Care Managers… more
- Cardinal Health (Austin, TX)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. +… more