- Concentrix (Austin, TX)
- …internal partners via chat , email, tickets, in person and during inbound / outbound phone calls **YOUR QUALIFICATIONS** Your skills, integrity, knowledge, and ... Job Title: Social Media Support Specialist (Hybrid) Job Description The Social Media Support...level of patience and emotional intelligence for customers via chat , email, tickets and inbound / outbound … more
- PennyMac (Fort Worth, TX)
- … will : + CORE LOAN SERVICING + Receive inbound calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all ... CUSTOMER COMMUNICATION and OUTREACH + Execute and manage mass outbound campaigns to customers regarding loan-related matters such as...chat platforms What You'll Bring + Senior Level Specialist 5+ years in a highly specialized area. +… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience ... updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in compliance… more