- Amazon (Amarillo, TX)
- …for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. * Will set and clarify requirements and ... expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments. * Leverages the Operations and Area Managers by sourcing and nurturing… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best ... practices and operational excellence. + Monitor and manage KPIs, performance metrics, and productivity standards. + Foster a culture of accountability, continuous improvement, and high performance. + Oversee workforce management, including scheduling and… more
- Challenger Motor Freight Inc. (Laredo, TX)
- …detail and strong organizational skills. Responsibilities: + Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails + ... Understanding customer needs and requirements + Identifying Sales Prospects for further development and closure + Close sales and achieve quarterly quotas + Research accounts, identify key players and generate interest + Maintain and expand your database of… more
- ADP (TX)
- …through periodic reviews with focus on activity Standards and referral activity ( inbound / outbound lead flow), partner updates and campaigns + Communication: ... Provide progress update to Sr. Sales Leadership. + 20% travel required, including overnights. + Performs other related duties as assigned. **QUALIFICATIONS REQUIRED:** + 5+ experience in a product or channel marketing position or field sales management… more
- ChenMed (Houston, TX)
- …Center Operations aids in overseeing the day-to-day operations and activities of inbound and outbound Solution Center team members. Supervision responsibilities ... following standard policies and regulations. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Supervises inbound and outbound Solution Center team members to assure… more
- Bank of America (Plano, TX)
- …make an impact. Join us! **Job Description:** This job is responsible for answering inbound calls and initiating outbound calls within a call center to assist ... termination. **Responsibilities:** + Provides exceptional client care + Answers inbound calls and make outbound calls to...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Sharecare (Austin, TX)
- …Functions:** Participating in the following types of telephonic calls: + Engagement ( inbound and outbound )- contacting eligible participants to inform them of ... program offering and enroll them in the program + Coaching ( inbound and outbound )- providing individualized behavior change coaching to reduce or eliminate high… more
- Savers | Value Village (El Paso, TX)
- …the day-to-day operations of call center operations in the areas of outbound , inbound , quality assurance, customer/donor services, or other related operational ... Quebec) and Savers Australia._ **Summary:** Reporting to the Operations Manager , this individual provides front line leadership directing 5-15...role preferred + Experience in a blended call center, inbound and outbound call handling, a plus… more
- Patterson Companies, Inc. (San Antonio, TX)
- …for Patterson Animal Health you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer ... accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position. Administrative + Ensure accuracy of customer… more
- Amrize (Houston, TX)
- …of Lading (BOL) paperwork for all shipments + Loading and unloading of all outbound and inbound shipments + Unpacks, examining and storing incoming shipments, ... the storage and distribution of all items received. The manager will be responsible for providing logistical support for...with shipper to rectify damages and shortages + Checking inbound and outbound shipment for accuracy against… more