- Mass Markets (Killeen, TX)
- …be the voice of some of the world's most recognized brands handling inbound calls, resolving basic technical issues, and assisting customers with product and ... positive and enthusiastic outlook to work each day. Key Responsibilities: + Manage inbound and outbound calls in a courteous, timely, and professional manner +… more
- Sharecare (Austin, TX)
- …To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs ... of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while… more
- Charles Schwab (Westlake, TX)
- …choices. You'll engage with, and be an advocate for, clients when answering inbound calls, taking ownership, and tackling complex issues to offer the best possible ... solution. You'll also take charge of your own professional journey by attending the Schwab Service Academy (SSA), which provides you with the paid training, study time, and support you need to obtain your Securities Industry Essentials and FINRA Series 7 & 63… more
- Trustmark (Austin, TX)
- …**About the role** Responsible for responding to high volume of inbound client/customer requests and inquiries by providing information, processing basic customer ... profile changes, or directing requests to other functional business teams. Provides alternatives and options during phone calls; demonstrated ability to gather information and make appropriate decisions focusing on the first call resolution; documents the… more
- Citigroup (Irving, TX)
- …under circumstances not covered by procedures. **Responsibilities:** + Conducts inbound /outbound sales calls consulting customers on available loan products while ... exercising independent judgment by pre-qualifying financial clients. + Establish trust and build rapport with clients. + Understand, articulate, and educate clients on financial calculations, rates, and pricing. + Analyze applicant financial status, credit and… more
- Vontier (Austin, TX)
- …price and availability, technical specifications, and ordering. + Handle all inbound calls from our internal and external sources. This includes, but ... is not limited to, giving price and availability, part numbers, application assistance, troubleshooting, and basic credits. + Provide technical support concerning information and specifications for products provided in our Matco Tools catalog and catalogs of… more
- TEKsystems (El Paso, TX)
- Description + Taking 30-40 inbound calls a day in a queue. + Examines, assesses, and combines data to provide information on benefits and group insurance programs ... and utilization. + Pinpoints needs for modification or changes in program design and administrative procedures. + Records employee enrollment in benefits. + Explains and interprets more complex aspects of company insurance programs to employees and dependents.… more
- EchoStar (El Paso, TX)
- …products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **Job Duties and Responsibilities** ... **What You'll Do:** + Position and sell products/services to new and existing customers + Assess customer needs and offer the best solution + Bounce back from challenging calls and stay focused on long-term goals + Manage time effectively while engaging with… more
- TEKsystems (El Paso, TX)
- Description Taking 30-40 inbound calls a day in a que Examines, assesses, and combines data to provide information on benefits and group insurance programs and ... utilization. Pinpoints needs for modification or changes in program design and administrative procedures. Records employee enrollment in benefits. Explains and interprets more complex aspects of company insurance programs to employees and dependents. Utilizes… more
- Robert Half Office Team (Houston, TX)
- …service, preferably in a call center environment. * Proficiency in handling inbound and outbound calls effectively. * Strong skills in email correspondence and ... data entry. * Familiarity with Microsoft Excel and Word for document management. * Ability to schedule appointments and manage calendars efficiently. * Experience in order entry and maintaining accuracy in records. * Excellent communication and interpersonal… more