- DriveTime (Fort Worth, TX)
- …of their loan while meeting or exceeding production goals. + Make inbound and outbound contact with customers regarding past-due balances (generally 1-60 days). ... + Educate, negotiate with, and build relationships with customers to influence them to make needed payments. + Effectively navigate multiple systems to review account information, process payments and accurately notate accounts regarding contact. + Utilize… more
- NCR Atleos (Frisco, TX)
- …Create, review and close tickets and maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call ... tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient productivity and superior quality service while working in a fast-paced environment + Ability to effectively handle in user and Regulation… more
- Mass Markets (Killeen, TX)
- …and enthusiastic outlook to work each day. Key Responsibilities: + Handle inbound and outbound customer interactions with professionalism and courtesy + Listen ... actively to understand customer needs and provide effective solutions + Research and resolve issues using internal systems and cross-functional collaboration + Follow client-specific procedures and maintain a high standard of service + Accurately document… more
- HUB International (Irving, TX)
- …This role requires an individual who is responsible for accurately handling inbound and outbound business calls, along with related mortgage insurance documentation ... and processing. **About HUB** : HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned… more
- MongoDB (Austin, TX)
- …across your region + Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call + Develop strong ... sales and product knowledge + Interact with IT and business decision makers via telephone and email + Update lead and prospect activity in Salesforce to ensure effective lead management + Set qualified introductory meetings for the Sales team + Nurture early… more
- ClearOne Advantange (TX)
- …statements and credit reports to determine eligibility of clients + Receiving inbound calls and applications from potential clients through a variety of marketing ... resources + Assisting customers by gathering information on their financial situation and presenting possible solutions, including enrollment into our program + Provide customers with accurate information regarding their financial analysis + Maintaining a… more
- Avnet (Richardson, TX)
- …to new and existing customers/account base through a variety of inbound and outbound multimedia communications (eg, telephone, email, fax, portals). Effectively ... develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased… more
- Mass Markets (Killeen, TX)
- …relationships with our partners' clients as you provide solutions and answer inbound or outbound calls. As a customer service and selling-focused organization, you ... will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish and English are required. To be considered for this position, you must complete a full application on our company careers page, including screening… more
- Xponential Fitness (Houston, TX)
- …call center experience is preferred RESPONSIBILITIES: * Manage large amounts of inbound and outbound communications in a timely manner * Follow communication ... "scripts" when handling different topics * Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives * Build sustainable relationships and engage customers by taking the extra mile * Keep records of all… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner ... + Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the Client program and perform… more