- S&P Global (New York, NY)
- …Additionally, the team is involved in critical activities such as incident management, emergency response, change management, problem management, and capacity ... containerization technologies. + Integrate monitoring with PagerDuty and ServiceNow for incident workflows. + Participate in post- incident reviews, disaster… more
- Citigroup (New York, NY)
- …databases. + **Production Support:** Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, ... resolution, post- incident review and prevention. **Best Fit qualifications:** + Communicating...Grafana, Linux, SQL, KDB knowledge. + Good understanding of incident management with ServiceNow, JIRA. **Education:** + Bachelor's/University degree… more
- Oracle (Albany, NY)
- …architectures and playbooks tailored to industry requirements . Crisis Response & Incident Communication o Act as an industry liaison during security events or ... with customers, executives, and external stakeholders o Partner with Oracle's incident response, legal, and communications teams to shape coordinated global… more
- Oracle (Albany, NY)
- …ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing ... + Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively. + Manage deliverables throughout the… more
- Oracle (Albany, NY)
- …automation tools to streamline event monitoring, video retention, export, incident management, reporting, and compliance functions. + Oversee vendor relationships, ... the documentation, training, and communication of VMS-related processes, standards, and incident response plans. + Analyze video system performance data, identify… more
- Oracle (Albany, NY)
- …GCP)** . + Strong understanding of **operational metrics** , ** incident lifecycle management** , and **continuous improvement processes** . **Responsibilities** ... + Define and execute multi-year program strategies focused on **AI-driven incident prediction, root cause analysis (RCA), and self-healing automation** . +… more
- Oracle (Albany, NY)
- …+ Partner with engineering leaders to continuously improve operational excellence, incident response, and program delivery. + Champion OCI values such as ... like ISO/IEC 27005, ISO 31000, FAIR, and NIST 800-30. + Knowledge of incident response frameworks and methodologies, including frameworks like NIST 800-61 and MITRE… more
- Oracle (Albany, NY)
- …explaining intricate technical matters to non-technical audiences. + Facilitate post- incident reviews to extract lessons learned, document new threat intelligence, ... Collaborate with partner Cloud security teams during all phases of the incident response lifecycle to integrate intelligence findings into resolution and mitigation… more
- Oracle (Albany, NY)
- …team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations ... efficiently. **Responsibilities** RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break-fix support and escalation for event… more
- Oracle (Albany, NY)
- …this role, you will design and deliver AI-powered systems for predictive incident detection, automated remediation, and root-cause analysis - operating at OCI's ... LLMs, retrieval-augmented generation (RAG), and knowledge graph techniques to enhance incident triage, RCA automation, and intelligent alert summarization. + Ensure… more