- NTT America, Inc. (Plano, TX)
- …based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities ... and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level… more
- Tyto Athene (San Antonio, TX)
- …for comparing and correlating events from multiple sources, maintaining accurate incident records, and initiating appropriate actions to avoid or minimize loss ... + Efficiently and accurately, resolve all assigned incidents. + Identify and document incident resolution and support knowledge. + Complete all assigned duties in a… more
- Coinbase (Austin, TX)
- …responses, including data-breach communications, scam advisories, and trust building post- incident . * Champion clarity, calm, and trust in public messaging-becoming ... industries or with government/press scrutiny. * Background in crisis comms, incident response, or risk management. * Familiarity with social listening/triage tools… more
- Vanguard (Dallas, TX)
- …architecture and security knowledge. Creates Standard Operating Procedures (SOPs) for incident response triage. 4. Assists with the design and implementation of ... tasks, and reports. Assists with automation of redundant processes. 5. Provides incident response triage support to other Cyber Security Operations teams. 6.… more
- OVHcloud (Dallas, TX)
- …Engineer is responsible for ensuring high availability, performance, monitoring, and incident response for OVHcloud Baremetal products and services. This position ... in cloud technologies and terminology. + Experience leading and working Major Incident responses and resolutions. + Experience leading the debugging effort and… more
- American Airlines (Dallas, TX)
- …regulations. * Chair the Threat Assessment Team (TAT) and Critical Incident Response Team (CIRT), overseeing case management, response protocols, and after-action ... and external threat management organizations to support safe and lawful incident resolution. * Prepare monthly executive-level briefings on threats, high-risk… more
- United Protective Services (Dallas, TX)
- …similar environment. * Strong understanding of access control systems, CCTV cameras, incident reporting software, and basic IT functions * Proven ability to manage ... and security personnel. * Ability to draft professional emails, reports, and incident summaries with attention to detail. * Strategic problem-solving under pressure… more
- Fiserv (Stafford, TX)
- …resilience. **What you'll do:** + Lead end-to-end service management processes ( incident , problem, change, request) to ensure high-quality delivery and client ... ITIL framework implementation and lifecycle practices. + 2+ years of experience in incident and problem management processes. + 4+ years of experience in change and… more
- BEAT LLC (San Antonio, TX)
- …assessments, change management processes, and accreditation packages. Support incident response activities by identifying exploited vulnerabilities and documenting ... mitigation strategies and remediation progress o Security risk assessment documentation and validation artifacts; Vulnerability-related incident and corrective action… more
- Coinbase (Austin, TX)
- …and document exploit methodologies, attack vectors, abuse patterns, and incident impacts, providing actionable intelligence to strengthen Coinbase's security ... emerging threats, including building dashboards, writing queries, and supporting incident response with clear, quantitative reporting. * Collaborate with… more
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