- Oracle (Austin, TX)
- …overseeing customer experience, system stability, reliability, and performance. Lead incident response, root-cause analysis, and adoption of best practices for ... overseeing customer experience, system stability, reliability, and performance. Lead incident response, root-cause analysis, and adoption of best practices for… more
- Deloitte (Houston, TX)
- …and as needed, customized, solutions on ServiceNow Security Operations (Security Incident Response and Vulnerability Response) and Integrated Risk Management (IRM) ... System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS) (Security Incident Response/Vulnerability Response), Certified Technical Architect (CTA), CISSP, CISM,… more
- Jack Henry & Associates (Allen, TX)
- …The ideal candidate will bring cross-functional expertise across modules like Incident , Problem, Change, Asset, SLM, SPM, DevOps, Predictive Intelligence, and BI ... + Excellent understanding of ServiceNow principles and modules, including: + Incident , Problem, Change, Request, Service Level Management + Hardware Asset… more
- BEAT LLC (San Antonio, TX)
- …and properly recorded in DHA's change management processes. Support IA incident and violation audits, ensuring accurate documentation, reporting, and corrective ... and risk assessment validation artifacts; eMASS/ACAS audit and tracking records o Incident and corrective action audit reports; Executive briefings on compliance and… more
- Oracle (Austin, TX)
- …and Compliance, ensuring responsible detection program operation and defensible incident response. + Stay abreast of industry standards and statutory/regulatory ... alignment. + Act as escalation point for critical WIDS incidents, post- incident root cause analysis, ongoing optimization, and technical strategy adjustments. +… more
- Deloitte (Austin, TX)
- …operations within a client-focused support POD (team). This position manages incident escalation, provides expertise in system troubleshooting and functional issue ... complex NetSuite operational and integration issues + Strong knowledge of incident response, problem management, and root cause analysis + Bachelor's degree,… more
- Amazon (Dallas, TX)
- …safety excellence and ensure compliance. Key responsibilities include overseeing incident management and investigations, conducting business reviews and leadership ... include safety oversight and compliance, people management, performance monitoring, incident prevention, stakeholder communication, and quality assurance. Those that… more
- Deloitte (Houston, TX)
- …user support, troubleshooting, and process optimization. The individual will coordinate incident management, perform root cause analysis on CRM-related issues, and ... workflow rules, reports/dashboards, and data management + Demonstrated experience with incident management and performing Root Cause Analysis (RCA) for technical and… more
- Capital One (Plano, TX)
- …requirements, and communicating system impacts back to operations. + System Incident & Enhancement Coordination: Engage in discussions regarding daily incident ... triage for the CTR filing system and coordinate resolution efforts across Operations, Governance, and Technology teams. Facilitate the successful execution of User Acceptance Testing (UAT) and coordinate system releases for product enhancements. + Data… more
- Deloitte (Dallas, TX)
- …AWS, Azure, and GCP platforms for modernization or migration projects. + Incident management and backlog oversight experience with skills around production support, ... incident resolution, and backlog refinement. + Knowledge of designing, securing, and implementing APIs for automating business and compliance processes. + Agile… more