- WM (Richmond, VA)
- …overseeing agent scheduling, managing call queue configurations, coordinating production incident responses and communications, and ensuring timely and accurate ... delivery of operational reporting. The Workforce Supervisor will partner closely with cross-functional teams to identify trends, address gaps, and implement scalable solutions, while also handling various ad-hoc requests to support daily operations and… more
- CACI International (Sterling, VA)
- …systems + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience leading a large 365x24x7 on-call service desk team ... supporting multiple software applications + **Must be available to work a hybrid schedule with an on-site requirement in Sterling, VA** **You're good at:** + Understanding of the software development life cycle, including planning, development, requirements… more
- Arena Technical Resources, LLC (Falls Church, VA)
- …data. - Experience in developing operational playbooks, escalation protocols, and incident handling processes insider threat or equivalent environments. - Ensure ... compliance and promote awareness forAI/ML. Develop and deliver training to educate employees about security policies and best practices - Knowledge of AI/ML concepts, algorithms, and applications in insider threat detection, including supervised and… more
- Node.Digital (Arlington, VA)
- …Node is supporting a US Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience ... cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node is seeking a motivated network… more
- CACI International (Chantilly, VA)
- …and platforms (including Windows and Linux). You will be responsible for incident triage, ticket creation in a web-based CRM, initial troubleshooting, and escalation ... where appropriate-ensuring issues are resolved promptly or directed to the correct technical teams. This role requires a high level of technical aptitude, communication skills, and multitasking ability, along with a strong commitment to customer satisfaction… more
- ManTech (Mclean, VA)
- …role, you will lead a team of IT support professionals responsible for incident response, installations, and project coordination. As the LSC Lead, you will ensure ... Tier 1-2 support coverage for infrastructure and mission applications, leveraging ITIL-based processes to address service requests and incidents efficiently. **Responsibilities include, but are not limited to:** + You will lead a team with a wide range of IT… more
- ManTech (Springfield, VA)
- …the US Intelligence Community and private sector on threat intelligence and incident reporting **Minimum Qualifications:** + Bachelor's degree or 4+ years of ... additional cyber experience in lieu of a degree + 5+ years of relevant experience in cyber intelligence or related fields + IAT Level II (GSEC, Security+, SSCP, or CCNA-Security) certification or higher + Proficiency in Microsoft Office applications such as… more
- Leidos (Bluemont, VA)
- …+ Provide expert threat analysis to the Security Operations Center during incident response and threat intelligence activities that includes cyber threat analysis ... support, research, recommending relevant remediation and mitigation. + Conduct trending and correlation of various cyber intelligence sources for the purposes of indicator collection, shifts in TTPs, attribution and establishing countermeasures to increase… more
- Allied Universal (Manassas, VA)
- …clearance + Must be able to articulate and write clear and concise incident or situation reports **PREFERRED QUALIFICATIONS (NICE TO HAVE):** + Associate's degree or ... higher In Criminal Justice, Business, or a related field **BENEFITS:** + Health insurance and 401k plans for full-time positions + Schedules that fit with your personal life goals + Ongoing paid training programs and career growth opportunities + Employee… more
- Cognizant (Richmond, VA)
- …tools like Ansible or Terraform to automate storage management tasks. . ** Incident Response** : Provide Tier 3 support for storage-related incidents. . **Continuous ... Learning** : Stay updated with the latest NetApp technologies and best practices. **Required Skills & Experience** . Strong expertise in **NetApp ONTAP** and storage technologies. . Proficient in **NFS, CIFS/SMB, iSCSI, and FC** protocols. . Experience with… more