- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure...effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal IT service … more
- Palo Alto Networks (Arlington, VA)
- …+ Ensure the consistency and quality of our services and highest level of customer service + Integrate threat intelligence into our services by deepening the ... and in scaling a profitable business. The individual will lead our North America incident response team...+ Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for… more
- CACI International (Sterling, VA)
- … management processes. The ideal candidate will work closely with the QA Lead to ensure network incident management practices align with ITIL standards ... Network Incident Management Quality Assurance Analyst Job Category: Information...and contribute to the overall quality of IT service delivery. **Responsibilities:** + Assist in developing and maintaining… more
- Microsoft Corporation (Reston, VA)
- …of lives around the world. Microsoft is one of the largest enterprise service companies in the world. Security represents the most critical priorities for our ... We want to reshape security and empower every user, customer , and developer with a security cloud that protects...world. Are you looking for an exciting opportunity to lead Microsoft's response efforts to protect customers around the… more
- CACI International (Sterling, VA)
- Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... * **The Opportunity** : CACI is seeking an experienced Service Level and Performance Management Lead with...service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization.… more
- System One (Arlington, VA)
- … desk, ensure the timely resolution of technical issues, and provide exceptional customer service to our internal stakeholders. They will play a critical ... Job Title: Service Desk Tower Lead Location: Arlington,...Resolve of Incidents and Requests + Liaise with the Customer Service Delivery Technical Monitors. + Manage… more
- CACI International (Sterling, VA)
- Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... of Travel: Continental US * * * **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our service delivery… more
- CACI International (Sterling, VA)
- …Travel: Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology experience to join our ... Service Desk Lead Job Category: Information...appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction… more
- AECOM (Virginia Beach, VA)
- …and obstructions that may cause lane blockage. + Consistently ensure quality customer service through professionalism, timely response, skill and courtesy. + ... better world. Join us. **Job Description** **AECOM** Seeking a Lead Safety Service Patroller in the Virginia...Working knowledge of basic automotive repair. + Demonstrate positive customer service attitude - both to co-workers… more
- NTT DATA North America (Bland County, VA)
- …Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). The Team Lead will ensure high service quality, client satisfaction, and efficient ... incident management, change management, and problem resolution across customer cloud environments (AWS, Azure, GCP, OCI). Supervise deployment, maintenance, and… more