- SHI (Olympia, WA)
- …with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses, and needs ... level. This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements… more
- Qualtrics (Seattle, WA)
- …and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management process to ... Lead the adoption and maturation of key ITIL processes, including Incident Management, Problem Management, Change Enablement, and Service Request Management.… more
- Leidos (Bremerton, WA)
- …operational integrity. You will be a member of a technical team, managing customer relationships and overseeing key resources for Incident Response, Change ... **Description** Leidos currently has an opening on the ' Service Management, Integration and Transport' (SMIT) Contract for a VPN (Virtual Private Network) & DMZ… more
- CBRE (Olympia, WA)
- …root causes and develop effective solutions. *Project Management experience. Excellent customer service skills. Talents *Analytical: Objective in identifying ... Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line GWS Segment Role type Full-time Areas of...include: 1. Due Diligence and Assessment: *QHSE Due Diligence: Lead QHSE due diligence assessments to identify potential risks… more
- Amazon (Spokane, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments… more
- Nordstrom (Seattle, WA)
- …an experienced and strategic Senior Manager of Security Platform Engineering to lead our security platform engineering team. This role is responsible for managing ... technical strategy for security tooling, optimize platform performance, and lead initiatives to consolidate, integrate and modernize our security infrastructure… more
- Nordstrom (Seattle, WA)
- …hybrid and multi-cloud environments + Drive strategic contributions to enterprise incident response frameworks, lead tabletop exercises, and oversee purple ... and visionary Senior Manager of Threat Intelligence and Detection Engineering to lead our proactive defense initiatives. In this role, you will oversee the… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added customer support in crypto. That mission starts with truly...proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the… more
- Nordstrom (Seattle, WA)
- …for a strategic and hands-on Senior Manager of Site Reliability Engineering to lead our SRE team in delivering resilient, scalable, and high-performing systems. This ... is central to our mission of operational excellence and customer satisfaction. You'll guide a team of talented engineers,...growth and innovation. A day in the life + Lead & Inspire Build and mentor a high-performing SRE… more
- Sunrise Senior Living (Issaquah, WA)
- …and help others overcome resistance to change. + Identify change opportunities that lead to improved customer service , efficiencies, cost reduction, and ... customers' and own organization's needs, and promote and operationalize customer service as a value. + Achieve...survey results, realizing that this is key to achieving customer engagement. + Lead the development and… more