- The Walt Disney Company (Santa Monica, CA)
- …maintain incident response processes, including incident escalation procedures, post- incident reviews, and incident management tooling + Identify ... performance, including key performance indicators (KPIs) and metrics to senior management for strategic decision-making + Drive a close engagement with Engineering… more
- Palo Alto Networks (Santa Clara, CA)
- …platforms to optimize our infrastructure + Manage Incidents - Participate in incident management , following established processes to ensure prompt resolution of ... A strong understanding of Linux internals allowing for quick troubleshooting + Incident and Alerts Management - Clear understanding of incident and alerts … more
- General Motors (Sacramento, CA)
- …by understanding its execution and the impact on system resources. + ** Incident Management ** : Experience handling production incidents, including root cause ... observability frameworks, enabling proactive detection and resolution of incidents. + ** Incident Response** : Participate in an on-call rotation to diagnose,… more
- iCIMS (Sacramento, CA)
- …legacy applications + Implement monitoring, alerting, and dashboards for assigned systems + ** Incident Management & Response:** + Respond to alerts and incidents ... of customers worldwide. This role involves hands-on technical work in incident response, system monitoring, automation, and continuous improvement of our platform… more
- Vail Resorts (CA)
- …about critical milestones/software features and able to deliver against project plans ** Incident Management :** + Manage incident response processes, ... Monitoring and reporting on system performance and stability + **Manage Production Management team of Business Analysts** , drive resolution of technical issues and… more
- WSP USA (Los Angeles, CA)
- …with ITIL v4 framework principles + Implement and optimize ITIL v4 processes including Incident Management , Problem Management , Change Management , and ... work under pressure and manage multiple priorities effectively + Experience with Incident / Event, Problem and Change Management process improvement initiatives… more
- Walmart (Sunnyvale, CA)
- …automation of disaster recovery certification, resiliency-as-a-service platforms, and large- scale incident management * Deep understanding of Hybrid cloud ... critical incidents. o Serve as the center of excellence for enterprise incident readiness, raising organizational resilience standards across Walmart Global Tech. *… more
- MongoDB (San Francisco, CA)
- …enhance support processes to ensure efficiency and effectiveness **ITIL Best Practices and Incident Management :** + Collaborate with the ITSM Manager and GET ... Engineering to implement and enforce ITIL best practices related to incident management , change management , problem management , and continuous… more
- PennyMac (Westlake Village, CA)
- …of potential issues and complete visibility into system performance and health. + Incident Management - Oversee critical incident response processes, leading ... production and servicing of US mortgage loans and the management of investments related to the US mortgage market....to enhance operational efficiency and system reliability. + Team Management - Lead, mentor, and develop a team of… more
- Transdev (Los Angeles, CA)
- …safety compliance to prescribed TAS initiatives;; + Assists with the incident management process including coordination of reporting, investigation, ... Overview: The Safety & Security Manager contributes to the transportation safety management process and provides overall support and technical guidance as it… more