- Cardinal Health (Albany, NY)
- …is responsible for the availability, latency, performance, efficiency, change management , monitoring, emergency response, and capacity planning of Sonexus ... you'll be part of efforts to ensure uptime, scalability, and incident resilience across Sonexus platforms. You'll develop observability systems, engineer intelligent… more
- Amazon (New York, NY)
- …A day in the life Your day begins with a review of overnight incident reports and alerts while monitoring real-time KPI dashboards. During your morning coffee, you ... a cross-functional team meeting to analyze a recent quality incident , or conducting a site audit with one of...Experience leveraging technology to drive process improvements - Program Management experience - Project Management experience -… more
- Constructive Partnerships Unlimited (Staten Island, NY)
- …of persons receiving services in assigned residences. Responsible for the overall management of the residences and direct supervision of Shift Supervisors or ... receive services. 9. Responsible for the completion of all incident reports and all necessary follow-up. Attends Incident...knowledge of HCBS Waiver, IRA and ICF regulations, Quality Management . 4. Must be able to provide weekend coverage… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …fielding telephone calls, voicemails, emails, and portal requests. + Attempt incident resolution using industry knowledge and provided Knowledge Articles. Solve ... other subject matter experts as required. + Enter IT incident descriptions and troubleshoot the issue sufficiently to appropriately...and Internet mail + Instant Messaging + Mobile Device Management + Strong understanding of how PC work and… more
- New York State Civil Service (Newburgh, NY)
- …contract policies and procedures - current and as amended. This position is management confidential and is not covered under labor contract provisions within the ... of Command personnel.* Direct Fire Department operations during emergencies; and complete incident reports in a timely manner.* Provide detailed briefings on the… more
- Project Renewal, Inc. (New York, NY)
- …and/or substance use disorders. Our comprehensive services include case management , individual and group counseling, recreational activities, occupational therapy, ... Initiates corrective action if necessary + Ensures that required Incident Reports are prepared by staff and submitted to...as all levels of staff. Computer: Knowledge of case management software as well as proficiency in Microsoft Office… more
- City of New York (New York, NY)
- …up on accidents and/or emergencies. - Reviewing, entering data, and monitoring the Incident Notification process. Assisting the unit with the daily review process of ... all incident entries, including daily quality control review, following up...in civil engineering, engineering technology, architecture, architectural technology, construction management , or a closely related field from an accredited… more
- Outreach Development Corporation (Brentwood, NY)
- …and document findings via the appropriate reporting system; SAC communication log, incident reports or 24 on-call supervisors. + Screen residents and their ... information incidents, emergencies, the appropriate reporting system; SAC communication log, incident reports and 24 hour on-call supervisor. + Crisis interventions… more
- MTA (New York, NY)
- …for the following: 1.Assist in documenting and revising existing Interaction and Incident templates in ServiceNow. 2.Gather and analyze service desk call and ticket ... as needed. 9.Support QA efforts by helping audit call logs and incident handling steps. 10.Assist with compiling documentation and training materials for onboarding… more
- Rochester Presbyterian Home (Rochester, NY)
- …Certified Eden Associate Training is required and will be provided by RPH. Case management and social work experience a plus. Job Description + Must possess the ... to other departments such as utilization review, infection control, and risk management . + Responsible for ensuring all resident incidents are accurately documented… more