- Guidehouse (Lewisville, TX)
- …methodologies, deliverables, and controls. + Knowledge of the ITIL process framework - Incident Management , Problem Management , Change Management and ... primary ownership for identification, documentation, and resolution of CRM-related incident tickets, including assisting with root cause analysis. + Partners… more
- SHI (Austin, TX)
- …disruptions during system changes or upgrades. + Represent the team in major incident management , perform root cause analysis, and drive resolutions. + Provide ... IT components for continuous availability. The ideal candidate will manage incident resolution, provide mentorship to junior engineers, and utilize tools like… more
- JPMorgan Chase (Plano, TX)
- …on operational excellence including cost optimization, resiliency and reliability, observability, incident management and security. * Enable engineering teams to ... to assimilate information quickly, with a solution-based focus on incident and problem management . * Hands-on experience with AWS cloud computing platform. *… more
- Charles Schwab (Austin, TX)
- …CrowdStrike + SIEM/SOAR + DLP + FIM + Red Team + Penetration testing + Incident management and response **Qualifications** + More than 7 years of progressive ... an individual contributor supporting endpoint security technologies, threat monitoring, and management in Schwab Cybersecurity Services. This role leads the security… more
- GovCIO (Austin, TX)
- …and the full range of functions across the spectrum of activities relating to incident management , incident response and enterprise network management . ... and cyber security posture of the VA by providing the day-to-day management , operation and configuration of the enterprise network infrastructure, Internet Gateways,… more
- Oracle (Austin, TX)
- …of services and technologies. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments ... of Oracle Cloud Services. Solve complex infrastructure problems. Handle customer incident tickets and/or deploy software in test or production systems, and… more
- Toyota (Plano, TX)
- …Development/Engineering and Operations **What** **you'll** **be doing** + Participate in Major Incident Management calls and help in resolution of high priority ... for issues that need resolution at L4 level. + Participate in Problem Management in attaining countermeasures to avoid incident recurrence. + Provide Operations… more
- Oracle (Austin, TX)
- …automation, monitoring, incident response, and continuous improvement. 4. ** Incident Management & Crisis Response** Expertise in monitoring, diagnosing, ... at all levels-including C-suite engagement-is essential, along with stakeholder management and mentoring junior team members. Candidates must demonstrate expertise… more
- Oracle (Austin, TX)
- … management ** or **cloud reliability** roles. + Deep knowledge of **RCA** , ** incident management ** , and **SRE practices** . + Experience with **PaaS/SaaS** ... service resilience. **What You'll Do** + Lead **root cause analysis** , **post- incident reviews** , and **problem management ** initiatives for Oracle Analytics… more
- NTT DATA North America (Dallas, TX)
- …operations. . Integrate with runtime ecosystems: Connect agents to observability, incident management , and deployment systems to enable automated diagnostics, ... runbook execution, remediation, and post- incident summarization with full traceability. . Collaborate directly with users: Partner with production engineers, and… more