- Oracle (Austin, TX)
- …as needed. + Excellent problem-solving skills and a proactive attitude toward incident management . + Effective communication and documentation abilities. + ... system to support high-scale microservices architectures, implementing advanced traffic management and security policies, and driving automation for operational… more
- Boardwalk Pipeline Partners (Houston, TX)
- …latest versions of Windows Client OS and M365 + Experience with Freshervice Incident management + Experience providing Mobile device support of iPhones, iPads ... support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering questions or resolving technology issues for… more
- OneMain Financial (Irving, TX)
- …a technical leader and mentor, driving strategic initiatives around automation, incident management , observability and system design while collaborating closely ... scalable and fault-tolerant infrastructure to support high-availability services. * Oversee incident management processes, including triage, root cause analysis,… more
- NTT America, Inc. (Garland, TX)
- …security technologies and computer systems, including access control systems, CCTV, and incident management software. + Internal candidates must have held a ... of contact during security incidents. + Conducts investigations at the direction of management , gather evidence, and prepare incident reports. + Administers the… more
- McAfee, Inc. (Frisco, TX)
- …documents in confluence page. + Create and manage day to day processes including Change Management , Incident Management , and Problem Management + Support ... (KPIs) to support operational performance and service reliability. + Participate in incident retrospectives and assist in managing the incident lifecycle. +… more
- IBM (Austin, TX)
- …to embed SRE principles into the software development lifecycle - Oversee incident management processes, including root cause analysis and continuous improvement ... AWS, Azure, GCP) and infrastructure as code - Strong experience with incident management , post- incident analysis, and root cause analysis in a multi-tenant… more
- Google (Austin, TX)
- …support for our most critical customers with environments, proactively owning end-to-end incident management to mitigate or resolve their most critical issues, ... HTML, DNS, TCP). **Preferred qualifications:** + Experience in crisis response/escalation management across multiple teams, with the ability to influence momentum of… more
- Google (Austin, TX)
- …mission-critical workloads supporting financial exchange operators. You proactively own end-to-end incident management in response to fairness, loss, and latency ... testing, and traffic path analysis. + Experience in crisis response or escalation management across teams, with the ability to influence momentum of incident … more
- Citigroup (Irving, TX)
- …and services to ensure availability, performance and reliability. + Lead Incident management , including triage, impact assessment and coordination with ... such as AWS and GCP. This role supports day-to-day operations including incident response monitoring access management provisioning and troubleshooting of cloud… more
- Citigroup (Irving, TX)
- …critical systems, system changes and respond to production incidents. + Experience in Incident , Problem Management : Incident tracking & reporting; Problem ... risk and impact of production issues and escalate to business and technology management in a timely manner. + Ensures that storage and archiving procedures are… more