• Manager, Support Operations (Data Platforms,…

    Capital One (Richmond, VA)
    …technology support operations in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge ... + 4+ years of experience defining, implementing, and leveraging process (change, incident , problem) management functions. **_At this time, Capital One will… more
    Capital One (10/09/25)
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  • Information System Security Officer

    Jacobs (Chantilly, VA)
    …security relevant IS software, hardware, and firmware, Event Management , Vulnerability Management , Security Incident Management , POA&M Management , ... operating instructions related to information Technology, Information Assurance, Information Management (IT/IA/IM) * Manage the day-to-day system security including… more
    Jacobs (09/03/25)
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  • Resiliency Analyst

    SHI (Richmond, VA)
    …hours, including evenings and weekends, and to respond on short notice during incident management or special project execution The estimated annual pay range ... update, and test BC/DR/CM plans; conduct business impact analyses. + Support crisis management planning and incident response. + Review and maintain internal BCM… more
    SHI (09/03/25)
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  • SAP NS2 Principal Technical Architect

    SAP (Herndon, VA)
    …of configuration and integration of these tools, understanding of their role in incident management , change management , and deployment. Knowledge of SAP ... requirements such as product capabilities, gaps, or roadmaps, as well as incident support. Collaborate with SAP Premium Engagement and SAP National Security Services… more
    SAP (10/03/25)
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  • Project Coordinator 3

    GovCIO (Richmond, VA)
    …and the full range of functions across the spectrum of activities relating to incident management , incident response and enterprise network management . ... and cyber security posture of the VA by providing the day-to-day management , monitoring, operations, and configuration of the Trusted Internet Connection (TIC)… more
    GovCIO (09/17/25)
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  • Engineering Director, IT Infrastructure…

    Qualtrics (Reston, VA)
    …ITIL framework. Lead the adoption and maturation of key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service ... timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management process to… more
    Qualtrics (10/13/25)
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  • Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident ... troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in… more
    Cayuse Holdings (10/10/25)
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  • Service Desk Agent

    Cayuse Holdings (Richmond, VA)
    …including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in… more
    Cayuse Holdings (10/16/25)
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  • BTS Specialist II

    Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
    …HMI's, labeling & printing devices, peripherals, etc. + Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on ... system, and compliance to current & future KPI's and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs,… more
    Boar's Head Brand/Frank Brunckhorst Co., LLC (10/01/25)
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  • Quality Control Manager

    Insight Global (Portsmouth, VA)
    …Collect and prepare data for Government systems such as DMLSS. Safety & Incident Management : Research safety topics, prepare incident /accident reports, and ... highly experienced Quality Control Manager to lead and oversee the quality control management program for a federal contract at the Naval Medical Center in… more
    Insight Global (09/30/25)
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