- Capital One (Richmond, VA)
- …technology support operations in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge ... + 4+ years of experience defining, implementing, and leveraging process (change, incident , problem) management functions. **_At this time, Capital One will… more
- Jacobs (Chantilly, VA)
- …security relevant IS software, hardware, and firmware, Event Management , Vulnerability Management , Security Incident Management , POA&M Management , ... operating instructions related to information Technology, Information Assurance, Information Management (IT/IA/IM) * Manage the day-to-day system security including… more
- SHI (Richmond, VA)
- …hours, including evenings and weekends, and to respond on short notice during incident management or special project execution The estimated annual pay range ... update, and test BC/DR/CM plans; conduct business impact analyses. + Support crisis management planning and incident response. + Review and maintain internal BCM… more
- SAP (Herndon, VA)
- …of configuration and integration of these tools, understanding of their role in incident management , change management , and deployment. Knowledge of SAP ... requirements such as product capabilities, gaps, or roadmaps, as well as incident support. Collaborate with SAP Premium Engagement and SAP National Security Services… more
- GovCIO (Richmond, VA)
- …and the full range of functions across the spectrum of activities relating to incident management , incident response and enterprise network management . ... and cyber security posture of the VA by providing the day-to-day management , monitoring, operations, and configuration of the Trusted Internet Connection (TIC)… more
- Qualtrics (Reston, VA)
- …ITIL framework. Lead the adoption and maturation of key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service ... timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management process to… more
- Cayuse Holdings (Richmond, VA)
- …support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident ... troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in… more
- Cayuse Holdings (Richmond, VA)
- …including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing collection ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …HMI's, labeling & printing devices, peripherals, etc. + Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on ... system, and compliance to current & future KPI's and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs,… more
- Insight Global (Portsmouth, VA)
- …Collect and prepare data for Government systems such as DMLSS. Safety & Incident Management : Research safety topics, prepare incident /accident reports, and ... highly experienced Quality Control Manager to lead and oversee the quality control management program for a federal contract at the Naval Medical Center in… more