- Cayuse Holdings (Richmond, VA)
- …support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident ... troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provide assistance and information to the customer in… more
- Oracle (Richmond, VA)
- …+ Demonstrated experience in at least three of the following: defect management , incident management , CAPA, operational governance, continuous improvement, ... You will be accountable for governance frameworks related to defect management , incident response, Corrective and Preventive Actions (CAPA), operational… more
- Navy Federal Credit Union (Vienna, VA)
- …Co- Management with InTune, Windows 11, Microsoft 365, VDI expansion, vulnerability management , and Major Incident management . A requirement of this ... user communication, etc. * Assist with day-to-day support activities including request management , incident management , and access management * Perform… more
- Qualtrics (Reston, VA)
- …ITIL framework. Lead the adoption and maturation of key ITIL processes, including Incident Management , Problem Management , Change Enablement, and Service ... timely and effective resolution of user issues in alignment with Incident and Service Request Management processes. + Lead the Problem Management process to… more
- Insight Global (Portsmouth, VA)
- …Collect and prepare data for Government systems such as DMLSS. Safety & Incident Management : Research safety topics, prepare incident /accident reports, and ... highly experienced Quality Control Manager to lead and oversee the quality control management program for a federal contract at the Naval Medical Center in… more
- Oracle (Richmond, VA)
- …to integrate medical systems using medical interface standards. 6. Strong understanding of Incident Management process in a production IT Environment and IT ... Management and Event Management processes. 8. Demonstrated knowledge of incident management practices, activities, techniques, and tools within a large,… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Jarratt, VA)
- …HMI's, labeling & printing devices, peripherals, etc. + Administration & Monitoring of Incident Management & Request Fulfillment queues in ITSM Tool, focusing on ... system, and compliance to current & future KPI's and Performance Metrics. Incident Queue Management & Problem Management (RCA) in ITSM Tool. * Installs,… more
- Cardinal Health (Richmond, VA)
- …system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management , vulnerability scanning, virus ... risk assessments. The _Director, Information Security and Risk (Identity & Access Management )_ is responsible for leading the organization's Identity & Access … more
- TestPros (Sterling, VA)
- … management systems + Advanced Malware Protection + Threat Intelligence + Incident Management - analysis, detection, and handling of security events + ... State, and Local Government customers. Our capabilities include Program Management , Program Oversight, Process Audit, Intelligence Analysis, Cyber Security, NIST… more
- CACI International (Sterling, VA)
- …candidate will have extensive experience in network operations, team leadership, and incident management , along with a strong understanding of network security ... issues and improve network infrastructure. + Generate and analyze performance reports and incident metrics for senior management and other stakeholders. + Create… more