- NTT America, Inc. (Merrifield, VA)
- …and reporting for SOC operations. 1. Record investigative steps, evidence, and incident timelines in case management systems. 2. Generate incident ... Center, which serves as the escalation point for advanced investigations, incident response, and proactive threat hunting. This role conducts higher-level analysis… more
- PenFed Credit Union (Mclean, VA)
- …Continuity Plan and Disaster Recovery Plan. + Advocate for compliance with Security, Incident Management and Change Management procedures and reporting ... footprints. + Provide technical knowledge in the planning, configuring, deployment, and management of Microsoft 365 as well as and Active Directory. + Collaborate… more
- Chenega Corporation (Springfield, VA)
- …discovery and CI tracking + Work closely with IT service management , change management , and incident management teams to ensure the CMDB supports their ... next level! The Senior CMDB Administrator is responsible for the development, management , and maintenance of the Configuration Management Database (CMDB) within… more
- TEKsystems (Newport News, VA)
- …compliance. * Basic knowledge of ITIL best practices: Change Management , Asset Management , Incident Management , Knowledge Management , and Root Cause ... is kept current and consistent. * Endpoint and Antivirus Management : Help install and monitor our endpoint management... Management : Help install and monitor our endpoint management solution and centrally managed antivirus solution. * Asset… more
- Cayuse Holdings (Richmond, VA)
- …objectives (SLOs). + Help create comprehensive runbooks for operational support and incident management . **6. Methods & Tooling Stewardship** + Evangelize the ... ideal candidate will demonstrate expertise in stakeholder engagement, organizational change management , service catalog management , identity and access … more
- V2X (Springfield, VA)
- …in line with IT Service Management duties and responsibilities such as Incident Management , Problem Management , Configuration Management , and Change ... + Shall have 10 or more years of IT Project Management experience. + Project Management Professional (PMP) certification. + Bachelor's degree from an accredited… more
- Nightwing (Sterling, VA)
- …Community customers. + Experience deploying future-state SecOps processes including incident triage, vulnerability management , compliance automation, and threat ... prototyping, and implementing ServiceNow SecOps applications, including: + Security Incident Response (SIR): enrichment, correlation rules, and automated playbooks.… more
- Highmark Health (Richmond, VA)
- …staff on timely management of patient complaints and grievances in the incident management system. Provide ongoing education and training to staff on service ... family concerns. Duties include service recovery and resolution of complaints, management of complaint and grievance process, patient and family advocacy, tracking… more
- AECOM (Colonial Heights, VA)
- …for daily TOC operations efficiency and effectiveness in providing regional traffic management , traveler information, incident management , traffic signal ... communications with staff throughout their area of responsibility and upper-level management . The responsibilities of this position include, but are not limited… more
- SHI (Richmond, VA)
- …- Engineering provides subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms, supporting and delivering ... management . + Provide subject matter expertise on Security Incident and Event Management (SIEM) platforms to ensure successful delivery of services to… more
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