- SAIC (Suffolk, VA)
- …+ Enact change management for the network + Operate and maintain existing incident management processes + Keep firmware, software updates and patches up to ... software builds applicable to deployed equipment + Operate and maintain asset management processes and procedures + Operate and maintain configuration management … more
- SAIC (Suffolk, VA)
- …+ Enact change management for the network. + Operate and maintain existing incident management processes + Keep firmware, software updates and patches up to ... builds applicable to deployed equipment. + Operate and maintain asset management processes and procedures. + Operate and maintain configuration management… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ Provide 100% phone and remote technical support, or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, ... HDI or ITIL certification + Experience with IT Service Management systems like ServiceNow + Experience with Microsoft Dynamics...and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental… more
- House of Blues (Richmond, VA)
- …report, and address any irregularities or potential security concerns. + Incident Management : Investigate and resolve security-related complaints, interacting ... property damage, theft, unauthorized persons, or unusual occurrences. + Staff Management : Recruit, train, supervise, and discipline security personnel to ensure… more
- Amazon (Arlington, VA)
- …systems (Windows & Linux). . At least 5 years of systems debugging skills and incident management response skills . At least 5 years of scripting experience ... zero clients. With a few clicks in the AWS Management Console, customers can provision a high-quality cloud desktop...hibernate / resume failures. - Experience with life cycle management of different applications on end user devices. -… more
- System One (Ashburn, VA)
- …Servers, SFTP Servers on OCI * Provide functional and technical support, incident management , instance administration, release management , upgrade support, ... for complex technical issues which may include leading problem management cases and providing management status *...include leading problem management cases and providing management status * Coordinate escalated support cases and lead… more
- Leidos (Chantilly, VA)
- …initiating repairs, returns, or on-site service. + Proficiency in Product Support, Incident Management , and Technical Support practices. + Working knowledge of ... or support **cases** from start to resolution ( **Case Management ** ). + Familiarity with **Online Chat Support** and...guide customers through process or product changes ( **Change Management ** ). + Strong understanding of the company's products… more
- Palo Alto Networks (Arlington, VA)
- …is to create a more secure digital world by providing the highest quality incident response, threat intelligence, and cyber risk management services. Our team is ... to name a few! **Your Career** The Managing Director, Incident Response, is responsible for leading Unit 42's ...in the day to day delivery aspects and functional management of the consulting organization, but is also responsible… more
- Koniag Government Services (Alexandria, VA)
- …Services company, is seeking a Cyber Defense - Senior Security Operations Center/ Incident Response Analyst to support **KDS** and our government customer in ... weeks paid time off, and more. KDS is seeking an experienced Senior SOC/ Incident Response Analyst to lead security monitoring, detection, and response activities for… more
- General Dynamics Information Technology (Chantilly, VA)
- …skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management , communication skills, and an understanding of ... IT service management processes. + Supporting a 24x7 world-class service center...and updates self-help and staff knowledge bases. + Alerts management to recurring problems and patterns of problems +… more