- CACI International (Sterling, VA)
- …performance evaluations + Coordinate with other ITSM process owners to integrate problem management with incident , problem, and change management processes. ... Network Problem Management Quality Assurance Lead Job Category: Information Technology...: We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and… more
- Imagine One Technology & Management (Norfolk, VA)
- …and processes for scheduling, administration, and accounting. + Must have experience with incident and problem management . + Must be able to track, monitor, ... experience in a managerial role in work involving Quality Management and Quality Audits. + Must have some managing...short team and long-term resolutions as result of audit, incident and/or problem findings. **Please note if you have… more
- General Dynamics Information Technology (Reston, VA)
- …Required:** None **Job Family:** Cyber and IT Risk Management **Skills:** Cybersecurity,Intrusion Detection System (IDS),MITRE ATT&CK Framework **Certifications:** ... Yes **Job Description:** Own your career as a Cyber Incident Responder at GDIT. Here, you'll have the opportunity...At GDIT, people are our differentiator. As a Cyber Incident Responder you will help ensure today is safe… more
- TekSynap (Radford, VA)
- …**RESPONSIBILITIES** + Manage, configure, and maintain Security Information and Event Management (SIEM) systems to meet DoD and Army cybersecurity requirements. + ... security controls. + Provide Public Key Infrastructure (PKI) support, including management of SSL/TLS certificates and related cryptographic services. + Monitor and… more
- Microsoft Corporation (Reston, VA)
- …We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management , support, and enablement. We analyze and amplify ... those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base. Diversity and inclusion are central to who we… more
- Amentum (Springfield, VA)
- …and updates computer tracking systems concerning appropriate case material. + Applies incident management , problem solving, and task performance. + Participates ... in special projects. + Additional duties as needed. Minimum Experience & Education + High School Diploma or equivalent required. + Minimum of three (3) years of relevant experience. + Relevant experience shall include experience within one or more of the… more
- Robert Half Technology (Mclean, VA)
- …* Familiarity with service desk ticketing systems and best practices for incident management . * Knowledge of database administration principles and processes. ... * Demonstrated expertise in Microsoft Office Suite applications. * Excellent communication and customer service skills to interact effectively with clients. * Ability to work independently in an overnight fully remote position. Technology Doesn't Change the… more
- ARSIEM (Arlington, VA)
- …documentation, operational procedures, plans, action reports, and meeting minutes, coordinating with Incident Management teams to obtain necessary input data. + ... Preparing, reviewing, editing, and maintaining program technical documents, standard operation procedures, work instructions, CONOPS, and internal team messaging. + Maintaining statistical diagrams and charts of team engagement reports. Minimum Qualifications… more
- RTX Corporation (Springfield, VA)
- …system dashboards for the status of services, creating Incidents in the Incident Management system, assigning Incidents to the appropriate Tier-2/Tier-3 ... assignment groups, assisting with troubleshooting services to restore full Mission Capability, and/or coordinating with other service Providers when incidents span system boundaries. + Investigate and rectifyprocedural discrepancies as well as identifying… more
- PenFed Credit Union (Mclean, VA)
- …and objective complex technology and cyber audits including Identity & Access Management , Authentication, Data Security, Security Operations, Incident & Problem ... assigned internal audits. This position works closely with senior management to identify and evaluate key business risks and...Management , IT Change Management , IT Asset Management , and System Development Lifecycle to ensure adherence to… more