- Parsons Corporation (Centreville, VA)
- …paced environment **What Desired Skills You'll Bring:** + Experience in Traffic Incident Management + College degree in criminal justice, business ... Description:** Parsons is looking for an amazingly talented Transportation Management Center (TMC) Operations Manager to join our team!...the primary point of contact for client and internal management + Serve as a Shift Supervisor when needed.… more
- Owens & Minor (Richmond, VA)
- …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
- TTEC (Richmond, VA)
- …of bringing humanity to business. #experienceTTEC **What You'll be Doing:** You'll provide incident management and problem management solutions and help ... drive change to the existing incident management process. Using a consistent and pragmatic approach you will be responsible for ensuring resources are following… more
- Deloitte (Mclean, VA)
- …Improvement + Ensure timely and effective delivery of managed services, including incident management , problem resolution, and change requests. + Drive ... understand business needs and co-create transformation roadmaps. Client Engagement & Relationship Management + Serve as the primary point of contact for clients… more
- Public Consulting Group (Richmond, VA)
- …the product meets client expectations and regulatory requirements in collaboration with client management and incident management teams. This position is for ... to updates of standard operating procedures, release documentation, and training materials. Incident Management + Manage Tier-2 incident assessments,… more
- Red River (Alexandria, VA)
- …operation of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring ... Analyst + Proven experience in business analysis, with a focus on Incident Management , Request Management and IT operational troubleshooting. + Strong… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …as IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational ... 4 years of related experience * 3 years of experience supporting incident , problem, and change management activities for a large government agency * 2 years of… more
- AECOM (Colonial Heights, VA)
- …+ Prior Safety Service Patrol Operator experience. + Knowledge/experience of incident management techniques. + Radio and telecommunications experience. + ... report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications. +...the SSP include, but are not limited to: + Incident and disruptions in traffic detection. + Minimizing … more
- USAA (Chesapeake, VA)
- …violence, render first aid, and resolve issues during the response phase of Incident Management . + Participates in training drills, receives feedback on ... in accordance with standard operating procedures. Supports Senior PSOs and Security Management with overall team performance. We offer a flexible work environment… more
- Datavant (Richmond, VA)
- …relationships. + Supporting strategic and high-value customers with compliance, assurance, and incident management needs. + Leading customer calls, audits, and ... risk management frameworks, compliance standards (eg, FedRAMP, HIPAA), and incident response processes. + Deep understanding of business processes and strategic… more
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