- CVS Health (Richmond, VA)
- …experience implementing best practices in observability, monitoring, chaos engineering, incident /problem management , and performance optimization. + 3+ years' ... success criteria. + 3+ years' experience in Release, Change, Incident & Service Management , with working knowledge of ITIL. + Exceptional communication and… more
- Oracle (Arlington, VA)
- …Health Senior Support Services Owner, you'll be at the forefront of change and incident management , working directly with our clients to ensure their electronic ... Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in transparency and… more
- DuPont (Richmond, VA)
- …+ Certified in Incident Command System (ICS) and National Incident Management System (NIMS). + Strong leadership, communication, and decision-making ... Equipment Maintenance: Maintaining firefighting equipment and ensuring its readiness. + Pre- Incident Planning: Participating in pre- incident planning and risk… more
- TEKsystems (Fairfax, VA)
- …Sentinel (workspace management , analytics rules, KQL queries, workbooks, and incident management ) * Demonstrated expertise in MS-Sentinel as SOAR and ... Sentinel and automation capabilities to enhance our threat detection and incident response operations while mentoring junior analysts and driving continuous… more
- Microsoft Corporation (Dulles, VA)
- …Develops awareness of Information Technology Infrastructure Library (ITIL) Foundation components: Incident Management and Change Management . * Advises ... engage Designated Responsible Individuals (DRIs) for appropriate communication, reporting, and incident management of data center technical or safety related… more
- Amazon (Arlington, VA)
- …* Directly manage diverse teams responsible for the remote security monitoring and incident management of Amazon corporate offices around the world. * Oversee ... manager for related data. The team delivers three core service lines: alarm management , incident response, and customer support. If you would like to help the… more
- Owens & Minor (Richmond, VA)
- …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …support our Managed Security Services based out of Huntsville, AL. We provide Incident Management and Intrusion Detection services, along with Threat Hunting and ... analysis to our customers. Qualified applicants will be on the forefront of incident response where they will utilize the latest in network security technology to… more
- Red River (Alexandria, VA)
- …operation of our ServiceNow Platform, enabling our business to run seamlessly. The Incident Management role on the ServiceNow platform is pivotal in ensuring ... Analyst + Proven experience in business analysis, with a focus on Incident Management , Request Management and IT operational troubleshooting. + Strong… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …as IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years of operational ... 4 years of related experience * 3 years of experience supporting incident , problem, and change management activities for a large government agency * 2 years of… more