- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …browser incompatibility, network issues, and workstation settings. -Complete configuration management tasks and recommend improvements to ITIL processes. -Document ... customer help desk SOPs, support instructions for event/ incident resolution, and provide FAQ solutions. -Support production help desk tickets and ensure issues are… more
- ManTech (Herndon, VA)
- …problems, system administration issues, or network concerns. Performs systems management and integration functions. **Responsibilities include, but are not limited ... closely related field. + Knowledge of specific application domains, such as incident response, digital forensics, or threat hunting. + Experience with security tools… more
- ManTech (Herndon, VA)
- …analysts and assist in their professional development. + Participate in incident response activities, providing expertise on malware analysis and remediation. ... Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), Certified Data Management Pr5ofessional (CDMP), Six Sigma Certification, ITILv4 + ServiceNow… more