- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …support our Managed Security Services based out of Huntsville, AL. We provide Incident Management and Intrusion Detection services, along with Threat Hunting and ... analysis to our customers. Qualified applicants will be on the forefront of incident response where they will utilize the latest in network security technology to… more
- TekSynap (Springfield, VA)
- …infrastructure problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final ... incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating… more
- Leidos (Reston, VA)
- …and Reporting: *Collect, analyze, and interpret data related to system performance, incident management , and user experience. *Develop dashboards and reports to ... systems and workflows. *Lead initiatives to implement best practices in incident management , change management , and other operational processes to minimize… more
- AECOM (Virginia Beach, VA)
- …(ATMS) software to monitor Department roadways and manage events/incidents; dispatching incident management personnel through 2-way radios; and communicating, ... The TOC in Virginia Beach, VA houses a 24/7/365 program that delivers incident management , dispatching, and traveler information services on Virginia's roadways.… more
- Capital One (Mclean, VA)
- …Sheets, and Slides) + At least 2 years experience with call recording, incident management , and workforce management software **Preferred Qualifications:** + ... delivery, with a specific focus on our call queue, incident handling, and overall operational efficiency. This role will...accuracy and attention to detail + Experience with project management and managing multiple , simultaneous tasks + Ability… more
- Truist (Richmond, VA)
- …teams to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management . Serve as the Bank's SME on observability, ... knowledge of regulatory and compliance requirements related to operational resilience, incident management , and monitoring. **Soft Skills & Collaboration:**… more
- M. C. Dean (Vienna, VA)
- …Ensure system health and reliability through proactive checks and alerts. 1. **Ticketing and Incident Management ** + Serve as the primary point of contact for ... extensions. + Familiarity with ITIL frameworks and best practices for incident management and support. + Experience using ticketing tools such as ServiceNow,… more
- Northrop Grumman (York County, VA)
- …monitoring the Global NG Enterprise infrastructure & services, working within the incident management process, performing initial diagnosis, and driving service ... internal and external customers. + Demonstrated application of ITIL practices. + ServiceNow Incident , Problem, and Change Management . + ServiceNow ITOM Tools and… more
- Tyto Athene (Fort Belvoir, VA)
- …requirements. + Serve as a primary point of contact for cybersecurity strategy and incident response. + Incident Management : + Oversee the monitoring and ... analysis of security events, directing incident response efforts to mitigate threats. + Coordinate with...configurations for potential risks. + Champion the implementation and management of advanced cybersecurity tools, including but not limited… more
- CACI International (Springfield, VA)
- …investigation as needed * Provides operational coordination for network Event and Incident Management functions * Prepares daily network availability briefings, ... of maintenance activities, technical support, report creation, network lockdown support, Incident /Problem Management support, as well as providing some… more