- Cognizant (Richmond, VA)
- …virtual Devices + Manage and maintain the System Centre Configuration Manager (SCCM) environment including its Microsoft SUS infrastructure for software ... base and standard operating procedures. . Follow ITIL best practices for incident , problem, and change management. Guide users on re imaging and troubleshooting… more
- General Motors (Richmond, VA)
- …labeling, shipping papers, emergency response, and security plans. + Lead incident investigations and root cause analysis related to dangerous goods non-compliance ... report to the location three times a week {or other frequency dictated by your manager }. The selected candidate will be required to travel <25% for this role. This… more
- Transportation Security Administration (Sandston, VA)
- …objectives and directives. Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information. Responding ... of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (eg, computer hardware and software,… more
- Leidos (Arlington, VA)
- …(Intune, Mobile Iron, Blackberry Unified Endpoint Management). + Proficient in Apple Business Manager . + At least one year of experience using DISA Storefront in ... of a scam, contact your local law enforcement and report the incident to the US Federal Trade Commission (https://reportfraud.ftc.gov/#/) . **Commitment to… more
- M. C. Dean (Warrenton, VA)
- …technician serves as an expert technical resource reporting to a program manager , interacting with Onsite Engineering Operations (OEO) and any third-party vendors. ... and review standards, procedure instructions and templates, how to report an incident or outage, procedure execution, PM standards, CMMS standards and policy, work… more
- IntelliDyne (Falls Church, VA)
- …coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide ... policies and procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. + Advise management of… more
- Microsoft Corporation (Reston, VA)
- …within Service Level Agreement (SLA) timeframe. Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates ... **Understand User Requirements** + Collaborates with appropriate stakeholders (eg, project manager , technical lead) to determine user requirements for a scenario.… more
- Truist (Richmond, VA)
- …Encryption methods and technologies for data-in-transit and data-at-rest scenarios; + Incident response processes; + Denial of Service prevention mechanisms; + ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more
- Marriott (Arlington, VA)
- …guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle ... and procedures; report accidents, injuries, and unsafe work conditions to manager ; complete safety training and certifications; ensure uniform and personal… more
- Truist (Richmond, VA)
- …metrics, traces, and synthetic monitoring - enabling end-to-end visibility, accelerated incident response, and a frictionless developer experience. In this role, ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Up to 25% **General Description… more
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