- Oracle (Sacramento, CA)
- …* **Experience:** * 8+ years in healthcare IT with a focus on incident / problem management . * Proven expertise in Cerner Millennium architecture, ... cross-functional teams during high-stress situations. * **Certifications (preferred):** * ITIL ( Incident / Problem Management modules), or other relevant… more
- GovCIO (Sacramento, CA)
- …escalations are handled effectively, and continuous improvement initiatives are implemented across Incident Management , Problem Management , and Knowledge ... 3 years of hands-on experience implementing and managing ITIL practices, including Incident , Problem , and Knowledge Management . + Strong understanding… more
- Humana (Sacramento, CA)
- …cloud operations with business priorities and compliance standards. + Lead and mature the Incident and Problem Management functions to minimize Mean Time to ... adherence to SLAs. + Define and implement ITIL/ITSM frameworks for Incident , Problem , Change, Event, Access, and Knowledge Management , promoting continuous… more
- Capital One (Sacramento, CA)
- …security product. This is a highly technical, hands-on role focused on advanced troubleshooting, incident response, and problem management . You will serve as ... issues, performing deep technical analysis to identify and resolve problems. + Incident & Problem Management : Manage and resolve complex customer issues ,… more
- Public Consulting Group (Sacramento, CA)
- …and Intune, maintaining compliance and standardization throughout the environment. + Execute change, incident , and problem management to ITIL standards. + ... configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for… more
- GovCIO (Sacramento, CA)
- …(ITED) and Infrastructure contractor (MAINES) on change planning, outage management , and incident and problem management . + Reports all activities and ... Public Trust Preferred Skills and Experience + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, trace, and… more
- MongoDB (San Francisco, CA)
- …Engineering to implement and enforce ITIL best practices related to incident management , change management , problem management , and continuous ... and service management principles to reduce friction in incident , request, and problem management workflows + Demonstrated ability to develop and… more
- Carrington (Anaheim, CA)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
- Oracle (Sacramento, CA)
- …Experience operating in a Linux/Unix environment. + Experience translating and managing the Incident to Problem Management workflow through a combination of ... span across core routing and switching, security services including firewall management , advanced fabric technologies, OCI cloud networking, and network automation.… more
- SpaceX (Hawthorne, CA)
- …AND EXPERIENCE: + Deep knowledge of ITIL frameworks, with proven ownership of incident , change, and problem management programs. + Demonstrated success ... and continuous improvement of SpaceX's corporate ITSM (Information Technology Service Management ), incident , change, and monitoring practices. You'll own… more