- M&T Bank (Buffalo, NY)
- …**Overview:** Serves as an advanced technologist within ServiceNow Configuration Management Database (CMDB). Responsibilities for diagnosing and isolating incidents, ... Responsibilities:** + Managing the day-to-day activities of the Configuration Management (CM) process, including establishing priorities and work assignments +… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- …Tier 3 and Vendor support groups; monitor Service Level Agreements (SLA's) to ensure incident and problem resolution. WHO WE ARE: UNIVERSAL Technologies, LLC is ... UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights and… more
- ITT (Seneca Falls, NY)
- …countries. **Position Summary** ITT Inc. is looking for an Applications Technical Support Analyst to join their team. The Applications Technical Support Analyst ... licensing, cost, and customization. + Effectively utilize company standard incident remediation system to assign, prioritize, track, and remediate incidents,… more
- Citigroup (New York, NY)
- …and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates ... of delivering results with pride. If you are a problem solver who seeks passion in your work, come...of the Role:** The Assistant Vice President, Emerging Threat Analyst role is an intermediate level position responsible for… more
- conEdison (New York, NY)
- …Required + Understanding of industry standard policies, processes, and procedures covering incident , problem , and change management Required + Understanding ... impact Preferred + Previous experience in application scanning and vulnerability management , including configuring and using DAST and CAST scanning technologies and… more
- MUFG (New York, NY)
- …+ Provides support to Product Management team including incident management participation for triage of problem tickets, escalation, and resolution of ... position for an ambitious candidate with 1-5 years' Business Analyst experience who is pursuing a career in Transaction...who is pursuing a career in Transaction Banking Product Management and software development. The candidate will provide daily… more
- Hobart and William Smith Colleges (Geneva, NY)
- …curricular goals. * Document service and solutions within the ticketing and incident management systems while demonstrating ITIL-based service management . ... of Hobart and William Smith Colleges, the Instructional Technologist - Data Analyst promotes technology integration in the curriculum and supports the exploration of… more
- TD Bank (New York, NY)
- …and provide advice/guidance to Developers and Solution Designers + Responsible for incident management (2nd level), monthly maintenance, state of health ... problem identification and timely resolution of production issues + Perform incident management role (communicator, tracker, escalator, driver, etc.) for… more
- Intermountain Health (Albany, NY)
- …trouble shooting, vendor relations, issue tracking, communication to customers and opening incident tickets with developers for problem resolution. + Oversees ... sustaining business processes and processes impacted by data and systems. The business analyst serves as the central point for interface changes for systems and… more
- Racker (Ithaca, NY)
- …+ Assist with analysis of trend reports for QS functional areas, including incident management , compliance and quality improvement. + Work with programs and ... Overview The Compliance and Privacy Analyst is responsible for supporting regulatory and policy...QS team to determine gaps in assessment/ analyses/ risk management . + Support implementation of agency standards(compliance) and policies… more
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