- Emerson (Austin, TX)
- …and services for commercial, industrial and consumer markets is seeking an IT Analyst for Corporate Enterprise Applications. The IT Analyst shares responsibility ... of multiple functional modules. + Provide operation support in Service Now incident system + Assist with program rollout activities, including business units and… more
- Prime Therapeutics (Austin, TX)
- …Come build the future of pharmacy with us. **Job Posting Title** Senior Compliance Analyst - Remote **Job Description** The Senior Compliance Analyst assists in ... to demonstrating compliance program effectiveness through compliance hotline inquiry management and investigations, compliance education and communications, governance reporting,… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …and customer satisfaction. Key Responsibilities: + Implement and manage ITSM processes, including Incident Management , Problem Management , Change ... As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will...using ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Management ). + Excellent analytical and problem -solving skills.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
- Citigroup (Irving, TX)
- …+ Minimum 3+ years of practical experience with Proofpoint POD, including policy management , incident response, and optimization. + Profound understanding of the ... The Engineering Lead Analyst is a pivotal senior-level position responsible for...financial institutions. Charged with the comprehensive design and ongoing management of our enterprise-grade email perimeter, Anti-Virus, and Anti-Malware… more
- Health Care Service Corporation (Richardson, TX)
- …Supplier management * Infrastructure domain knowledge * Continuous improvement * Incident management * Knowledge of required technologies (incl 3rd party ... performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting, and resolving any...solutions) * Problem Management / RCA * Customer service… more
- SHI (Austin, TX)
- …Windows desktop environments and basic server-side troubleshooting. + Experience with incident and request management systems (eg, ServiceNow, Remedy, Jira ... our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2...special projects, rollouts, and departmental initiatives as assigned by management . + Mentor and assist junior analysts and new… more
- Carrington (Plano, TX)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
- GovCIO (Austin, TX)
- …to maintain a Public Trust clearance Desired Skills: + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, ... **Overview** GovCIO is currently hiring for a remote Business Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help… more
- Insight Global (Plano, TX)
- Job Description Insight Global is seeking a CI/CI Pipeline Application Support Analyst to join the Application Production Support organization at a large financial ... ensuring their stability, reliability, and performance. . Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.… more