• Cloud Operations Delivery Analyst

    ASM Research, An Accenture Federal Services Company (San Antonio, TX)
    …and customer satisfaction. Key Responsibilities: + Implement and manage ITSM processes, including Incident Management , Problem Management , Change ... As a Cloud Operations Delivery Analyst focusing on ITSM process delivery, you will...using ITSM tools (eg, ServiceNow, BMC Remedy, Jira Service Management ). + Excellent analytical and problem -solving skills.… more
    ASM Research, An Accenture Federal Services Company (01/03/26)
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging,...Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.… more
    ASM Research, An Accenture Federal Services Company (12/06/25)
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  • Engineering Lead Analyst

    Citigroup (Irving, TX)
    …+ Minimum 3+ years of practical experience with Proofpoint POD, including policy management , incident response, and optimization. + Profound understanding of the ... The Engineering Lead Analyst is a pivotal senior-level position responsible for...financial institutions. Charged with the comprehensive design and ongoing management of our enterprise-grade email perimeter, Anti-Virus, and Anti-Malware… more
    Citigroup (11/05/25)
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  • Infrastructure Service Delivery Analyst

    Health Care Service Corporation (Richardson, TX)
    …Supplier management * Infrastructure domain knowledge * Continuous improvement * Incident management * Knowledge of required technologies (incl 3rd party ... performance of enterprise level services. The Infrastructure Service Delivery Analyst is responsible for monitoring, troubleshooting, and resolving any...solutions) * Problem Management / RCA * Customer service… more
    Health Care Service Corporation (01/09/26)
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  • Service Desk Analyst II

    SHI (Austin, TX)
    …Windows desktop environments and basic server-side troubleshooting. + Experience with incident and request management systems (eg, ServiceNow, Remedy, Jira ... our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2...special projects, rollouts, and departmental initiatives as assigned by management . + Mentor and assist junior analysts and new… more
    SHI (12/16/25)
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  • Analyst , Application Support, Senior

    Carrington (Plano, TX)
    …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
    Carrington (12/13/25)
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  • Business Analyst

    GovCIO (Austin, TX)
    …to maintain a Public Trust clearance Desired Skills: + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, ... **Overview** GovCIO is currently hiring for a remote Business Analyst to support the EPA. **Responsibilities** + As part of the EPA ESSET team, provide Tier 1/2 Help… more
    GovCIO (01/13/26)
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  • CI/CD Application Support Analyst

    Insight Global (Plano, TX)
    Job Description Insight Global is seeking a CI/CI Pipeline Application Support Analyst to join the Application Production Support organization at a large financial ... ensuring their stability, reliability, and performance. . Conduct in-depth problem analysis of application, troubleshoot system errors, and performance issues.… more
    Insight Global (01/06/26)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Austin, TX)
    …better meet the needs of struggling students through the use of data-driven problem solving and case management . Our service professionals partner with internal ... communication skills. + Experience supporting front end users. + Strong problem / incident documentation skills. + Ability to absorb and retain information… more
    Public Consulting Group (10/29/25)
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  • Cyber Security Analyst I

    ManpowerGroup (Houston, TX)
    … Management programs. The ideal candidate will have strong problem -solving skills, adaptability, and effective communication, which will align successfully in ... or Utah (Hybrid, 1-3 days/week in the office) + Support Identity and Access Management (IAM) initiatives, including Azure SSO and Okta. + Assist in vulnerability … more
    ManpowerGroup (10/21/25)
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