- CVS Health (Sacramento, CA)
- … management , and other team members to plan and implement Incident , Problem , and Change management related process improvements, report service ... to all affected parties, including executive management . + Maintain accurate incident and problem records in ticketing systems (eg, JIRA, ServiceNow). +… more
- ServiceNow, Inc. (Santa Clara, CA)
- …you get to do in this role:** ** ** + Drive the ServiceNow Major Incident Management Process for critical customer situations. Coordinate with peer managers ... outages. + Ownership and execution of the active critical incident management process , including: Facilitating...summary of the business impact and duration on the Problem Management team + Perform other duties… more
- Robert Half Technology (Redwood City, CA)
- …of all security incidents globally. + Continuously drive workflow improvement of Incident Management Process via systems, procedures, documentations, ... + Ownership and execution of the active critical security incident management process , including: +...summary of the business impact and duration to the Problem Management team + Perform other duties… more
- ServiceNow, Inc. (San Diego, CA)
- …with all levels of management + Working knowledge of ITIL incident , problem and release management process and procedures + Ability to effectively ... seeking highly motivated and professional individuals to join our Support Account Management (SAM) Services team and play a critical role in delivering world-class… more
- Gilead Sciences, Inc. (Foster City, CA)
- …concurrently. Working knowledge of IT processes (ie, ITIL) including incident , problem , defect, change and release management + Prior working experience in ... This critical role will lead the Security Fusion center to triage, provide incident response management , and conduct security investigations and forensics for… more
- Amazon (Sunnyvale, CA)
- …and trust. The DSTP team is looking for a passionate Security and Privacy Incident Response Engineer who can lead the response to privacy and data protection issues ... an attacker and defender, while working through the entire incident response lifecycle. You'll be working in a global...this role, you will apply your creative and critical problem solving skills to quickly contain incidents and then… more
- NTT America, Inc. (Sacramento, CA)
- …+ Respond to incidents during and after business hours, ensuring the incident management process is followed, including problem management . + ... services to our clients through a 24x7x365 Enterprise Service Desk. This includes Incident Management , Monitoring, Call Center support, and Tier 1 technical… more
- Hyundai Autoever America (Fountain Valley, CA)
- …according to key performance indicators (KPI). Ensures best practices are followed in incident management , problem management , and request fulfillment ... process improvements. Facilitate communication between other service management area and the user community. + Change Control...Administration + Onboarding/Offboarding + Change Management + Incident Management + Problem … more
- Wells Fargo (San Francisco, CA)
- …+ 5+ years of experience using ticket tracking tools for change management , problem and incident management , and availability management **Desired ... of information security such as availability, integrity, confidentiality, risk management , threat identification, modeling, monitoring, incident response, access… more
- Cardinal Health (Sacramento, CA)
- …(laptop/desktop/server) related to cyber security incident response + Knowledge of Incident response case management and automation (SOAR) + Knowledge of ... and manufacturers for integrated care coordination and better patient management . Backed by nearly 100 years of experience, with...Overview The is a pivotal role on the Security Incident Response Team within the Cyber Threat Operation Center… more