- Ensono (Chicago, IL)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... services and systems. You will also be involved in problem management , database technology administration, and SAP...platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent… more
- CIBC (Chicago, IL)
- …**Skills** Analytical Thinking, Continuous Improvement Techniques, Emerging Risks, Group Problem Solving, Leadership, Operation Risk Management , Predictive ... **What You'll Be Doing** The Head of Portfolio Oversight, US Operational Risk Management is accountable for supporting the VP, Head of US ORM in the… more
- Takeda Pharmaceuticals (Bannockburn, IL)
- …to streamline cloud operations and drive efficiency; lead and support Major Incident Management (MIM) processes, ensuring swift resolution of application and ... and application issues in production environments; lead and support Major Incident Management (MIM) processes, troubleshooting complex production issues, and… more
- CyrusOne (Aurora, IL)
- …Present regular updates to both internal leadership and customer stakeholders. + Incident Management : Oversee and manage incidents, ensuring proper escalation, ... and decision-making skills, particularly under time-sensitive circumstances. + Familiarity with incident management tools and methodologies (eg, ITIL) is a… more
- Rubrik (Springfield, IL)
- …Rubrik is seeking a highly experienced and strategic Director of Cyber Risk Management , Business Resilience, and Security Culture to lead our efforts in identifying, ... for developing and implementing comprehensive strategies for cyber risk management , enhancing business resiliency capabilities, and driving security awareness and… more
- Datavant (Springfield, IL)
- …requirements into actionable guidance for cross-functional teams. **Key Responsibilities** ** Incident Management & Investigation** + Lead end-to-end ... and maintain standardized investigation protocols to ensure consistent, thorough incident response + Track incidents from identification through resolution,… more
- Invenergy (Chicago, IL)
- …for end-to-end Problem Management . + Build, lead, develop and enhance Problem Management reporting, policy, process , procedures, and act at Product ... with a deep subject matter expertise related to ITIL process capabilities including Incident , Problem ,...V4). + Demonstrated experience using and leveraging ServiceNow ITSM ( Incident , Problem , Change, and Request Management… more
- Bayer (Chicago, IL)
- …Security, CheckPoint Firewalls, SkyHigh/TrellixNetSkope + ITIL Basic Knowledge in Processes ( Incident -, Problem -, Change- & Request- Management ) and Tools ... efficiency, performance, and reliability of security systems; integrating into IT service management and incident response processes. + Analyzes and makes… more
- Honeywell (Metropolis, IL)
- …and drive transformation and cost savings initiatives **YOU MUST HAVE** + Project management process , methods and tools application. + 3+ years of IT ... **Key Responsibilities** + Project planning and implementation + Run Management Operating System + IT strategy development + Budget and resource allocation + Provide… more
- CVS Health (Chicago, IL)
- …in Root Cause Analysis (RCA), corrective actions through closure and proactive problem management ; - Conduct training and knowledge-sharing sessions for various ... Provide timely and accurate communication to all affected parties; - Maintain accurate incident , problem records and requests in ticketing system ServiceNow; -… more
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