- NTT America, Inc. (Springfield, IL)
- …other business critical software incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, recommending ... and acknowledging feedback based on client experiences for product and process improvements. This role identifies and drives the upgrades, updates, configuration,… more
- Mondelez International (Chicago, IL)
- …and customers throughout the United States and Canada. Under the direction of the Process Quality, this position defines and drives the quality agenda for a defined ... with site and corporate strategies. + Representing Q&FS in daily management system (DMS) meetings, line-level quality reviews, and quality-related initiatives. +… more
- Target (Bolingbrook, IL)
- …members and leaders as well as leaders of leaders + Recruiting, selecting, talent management and talent planning across all departments of the store + Guest service ... business fundamentals for total store: understanding sales trends, inventory management , guest shopping patterns and satisfaction, pricing and promotions strategies… more
- Ensono (Chicago, IL)
- …of assignments. + Ability to follow ITSM and ITIL process such as incident , request, problem and change management procedures. + Proven diligence and ... procedures, laws and requirements. + Display aggressive life cycle management + Demonstratable critical thinking and problem -solving...critical thinking and problem -solving skills + CMDB management . + Ability to document process and… more
- Synchrony (Chicago, IL)
- …consisting of cross-functional teams + Participate in addressing root cause analyses, incident reports and provide direction in problem resolution + Ability ... business and technology leaders to understand key challenges as well as produce process flows and system interaction diagrams to help drive these solutions. In… more
- Ensono (Chicago, IL)
- …of assignments. + Ability to follow ITSM and ITIL process such as incident , request, problem and change management procedures. + Proven diligence and ... Display aggressive life cycle management + Demonstratable critical thinking and problem -solving skills + Ability to document process and procedures +… more
- CIBC (Chicago, IL)
- …of service continuity plans to minimize downtime and impact + Provide post- incident analysis and recommendations to improve future response and recovery efforts. + ... awareness within the organization, promoting a culture of compliance and risk management . + Stay informed of industry trends and regulatory changes to continuously… more
- Cardinal Health (Springfield, IL)
- …engineering principles + Experience in ITIL concepts including Application Build & Run, Incident Management , Change Management , CMDB in Service Now platform ... front-end experience. Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to… more
- ALDI (Naperville, IL)
- …issues and work with IT on resolution/testing preferred. * Experience in Incident Management and Change Management preferred. **Physical Requirements:** ... all about it. Our National Finance & Administration Services department oversees the management of the critical resources and infrastructure that our people need to… more
- CVS Health (Springfield, IL)
- …and guide technical staff, develop project plans, and ensure team accountability.** + ** Problem Solving and Incident Management : Address production issues, ... troubleshoot problems, and resolve incidents efficiently.** + ** Process Improvement: Identify and implement process improvements to enhance production support… more
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