- Canandaigua National Bank & Trust (Pittsford, NY)
- …across all IT operational areas, including the oversight of: + Audit/Disaster Recovery + Incident Response + IT Asset Management + Vendor/Contract Management ... + Implement strategies to enhance efficiency and effectiveness. + Support the change management and process improvement method. + Maintains an elevated level of… more
- S&P Global (New York, NY)
- …duties will include Capacity Management , Operational Support Design, Audit Preparation, Incident Escalation, Problem Management Engagement, DR Design and ... Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital… more
- Synchrony (New York, NY)
- …consisting of cross-functional teams + Participate in addressing root cause analyses, incident reports and provide direction in problem resolution + Ability ... business and technology leaders to understand key challenges as well as produce process flows and system interaction diagrams to help drive these solutions. In… more
- Guardian Life (New York, NY)
- **Position Summary** Do you want to be part of a collaborative problem -solving cyber security team? Guardian is looking for a head of identity and access ... management that will demonstrate courage, boldness, strength, intelligence, honor,...demonstrate courage, boldness, strength, intelligence, honor, energy, adaptability, innovation, process oriented that will lead a team of talented… more
- CIBC (New York, NY)
- …of service continuity plans to minimize downtime and impact + Provide post- incident analysis and recommendations to improve future response and recovery efforts. + ... awareness within the organization, promoting a culture of compliance and risk management . + Stay informed of industry trends and regulatory changes to continuously… more
- Guardian Life (New York, NY)
- …data sources and systems with the CMDB. + Ensure the CMDB supports IT operations, incident , problem , and change management processes plus risk modules. + ... pivotal role, you will be responsible for leading the design, implementation, and management of our CMDB within the ServiceNow platform. Apply your ITIL expertise to… more
- CBRE (New York, NY)
- …incidents / service requests, knowledge transfer resulting in efficient and effective incident management . + Keep communication open with managers and other ... management + Proactively seeks information and utilizes creative problem -solving skills along with standard operating procedures + Demonstrates relationship… more
- Cardinal Health (Albany, NY)
- …engineering principles + Experience in ITIL concepts including Application Build & Run, Incident Management , Change Management , CMDB in Service Now platform ... front-end experience. Commercial Technologies Software Engineering develops design options, process improvements and back-end solutions for commercial technologies to… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …application software, protocols, tools, and utilities. Preferred Experience: 1+ years experience with incident management using a problem management tool ... and network/Internet protocols. May require any of the following: problem identification/resolution, performance management /tuning. Knowledge of related… more
- CVS Health (Albany, NY)
- …and guide technical staff, develop project plans, and ensure team accountability.** + ** Problem Solving and Incident Management : Address production issues, ... troubleshoot problems, and resolve incidents efficiently.** + ** Process Improvement: Identify and implement process improvements to enhance production support… more