- NTT America, Inc. (Plano, TX)
- …outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management . **Key Responsibilities** **Cloud Operations & ... analysis and post-mortem documentation for major incidents. Execute patch management , upgrades, and regular maintenance activities. Develop and maintain backup,… more
- NTT America, Inc. (Plano, TX)
- …-solving outlook. The lead Cloud Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members. **Key ... analysis and post-mortem documentation for major incidents. Execute patch management , upgrades, and regular maintenance activities. Develop and maintain backup,… more
- NTT America, Inc. (Plano, TX)
- …-solving outlook. The Senior Cloud Engineer will also participate in automation initiatives, incident and change management , and mentor junior team members.. Key ... analysis and post-mortem documentation for major incidents. Execute patch management , upgrades, and regular maintenance activities. Develop and maintain backup,… more
- Amazon (Dallas, TX)
- …drive safety excellence and ensure compliance. Key responsibilities include overseeing incident management and investigations, conducting business reviews and ... throughout the tasks include safety oversight and compliance, people management , performance monitoring, incident prevention, stakeholder communication, and… more
- GovCIO (San Antonio, TX)
- …working with and updating Service Now + Knowledge of ITIL process framework - Incident Management , Problem Management , Change Management , Asset ... the objectives of the contractual requirements and participates in the testing process to validate ITSM requirements. + Specifically, this position will: + Serve… more
- Datavant (Austin, TX)
- …and refine ITSM processes-including incident , request, change, problem , knowledge, and configuration management -ensuring efficiency, cross-team adoption, ... to ensure high-quality delivery, compliance adherence, data accuracy, and continuous process improvement across asset lifecycle management workflows. + Serve… more
- Oracle (Austin, TX)
- …against those, showing year over year growth and improvement. This will include effective incident management strategies to oversee problem ticket queues and ... as a service - eliminating the data and business process fragmentation that come with cloud silos. If this...(OSI Model) + Copper/Fiber Optic Testing/Cabling Standards + Project management , organization and problem -solving skills with a… more
- Oracle (Austin, TX)
- …+ Experience translating and managing the Incident to Problem Management workflow through a combination of process automation, defect cataloging, data ... span across core routing and switching, security services including firewall management , advanced fabric technologies, OCI cloud networking, and network automation.… more
- Cisco (Austin, TX)
- …the delivery of Cisco solutions and services. Apply technical expertise and program management skills, incident management skills and technical knowledge to ... and creating new opportunities for customer value. Leverage experience in risk incident management , issue resolution, and escalation processes to achieve… more
- Zelis (Plano, TX)
- …(Configuration Department, Research Department and Operations teams) as needed. + Participate in Incident Management , Problem Management , and Continual ... + Strong organization and project / process management skills + Good negotiation, problem solving, planning and decision-making skills. + Ability to manage… more
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