- PNC (Dallas, TX)
- …teams. * Deep understanding and practical application of ITIL methodologies, incident / problem /change management frameworks, and continuous improvement ... Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management , Software… more
- Amazon (Waco, TX)
- …on-time and quality projects to Operations. * Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the ... (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction. * Perform targeted Kaizen events in partnership with the Operations… more
- Insight Global (Westlake, TX)
- …Experience in implementing key IT standardized process and methodologies (ITIL, Event Management , Incident , Problem and Knowledge Management ) A ... languages (Perl, PowerShell). Familiarity with Remedy/SmartIT or similar service management tools. Strong problem solving and decision-making skills… more
- ASM Global (Houston, TX)
- …security cameras and video walls, video recall and analytics services, access control management , HID card configuration, incident management software (IMS) ... Managed equipment includes security cameras, access control readers, cabling, video management systems, security data storage area networks, video analytics servers,… more
- Meta (Austin, TX)
- …10. Platform scalability and performance testing 24. 11. Building disaster recovery, incident management processes, and service reliability programs to enable ... influence program direction and plans. 4. Work with engineering and product management leadership to define and revise the long-term strategy for the organization.… more
- Caris Life Sciences (Irving, TX)
- …supervision to validate network security and provide feedback. + Assist in incident response efforts as directed by senior team members, following the corporate ... incident response plan. + Analyze system requirements for audit...understanding of physical and network security principles. + Strong problem -solving, analytical, and organizational skills. + Ability to communicate… more
- Bank of America (Plano, TX)
- …Devise, implement and document corrective actions to prevent future incidents. Familiarity of Incident and Problem Management systems like Remedy or ... key lifecycle management + Maintain comprehensive documentation of key management processes, configurations, and incident responses + Conduct training… more
- City of College Station (College Station, TX)
- …troubleshooting utilities. Record, track, and document the service desk request and incident process , including all successful and unsuccessful decisions made, ... escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request… more
- Citigroup (Irving, TX)
- …and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates ... of delivering results with pride. If you are a problem solver who seeks passion in your work, come...with Citi's data security policy. **Responsibilities:** + Assist Security Incident Response Teams with incident investigations and… more
- American Airlines (Dallas, TX)
- …performance, and end-user satisfaction + Implement and optimize ITIL best practices for incident , problem , change, and asset management + Enhance IT ... Credit Union is responsible for leading the organization's IT service management , application support, and enterprise information security functions. This includes… more