- Bank of America (Plano, TX)
- …record, ensuring enterprise service level agreements are met, and participating in defect, incident , problem , and change review meetings and release activities + ... + Experience with ITIL Operations Application design and implementation ( incident , problem , change, service request, etc.) +...+ Adaptability + Automation + DevOps Practices + Project Management + Solution Delivery Process **Shift:** 1st… more
- Valero (San Antonio, TX)
- …orchestration, and process improvement efforts. * Follow ITIL based service management processes (Change, Incident , Request). This position is an hourly ... will work on the team responsible for 24/7 alarm response, incident analysis/troubleshooting/dispatch, enterprise job control, customer support, and general level 1… more
- Citigroup (Irving, TX)
- …business such as in banks and DTCC. + Engagement with ITIL processes including Major Incident management , problem management , change management etc. ... Asset Servicing functions of Securities services responsible to perform Incident /outage Management , pro-actively collaborate with Development and Infrastructure… more
- American Airlines (Dallas, TX)
- …performance, and end-user satisfaction + Implement and optimize ITIL best practices for incident , problem , change, and asset management + Enhance IT ... Credit Union is responsible for leading the organization's IT service management , application support, and enterprise information security functions. This includes… more
- Cayuse Holdings (Austin, TX)
- …unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool. + Provides assistance and information to ... support for the resolution of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident … more
- Baylor Scott & White Health (Round Rock, TX)
- …process improvement opportunities. Reports that information to the Legal/Risk Management Department. Is instrumental in facilitating process improvement ... support to Patient Relations and administrative Legal Department and Risk Management . **Essential Functions of the Role** PATIENT RELATIONS: PROVIDES SUPPORT FOR… more
- PNC (Farmers Branch, TX)
- …Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management , Software ... backup and storage with Windows, Linux, and database environments * Strong incident and change management background (ITIL preferred) * Experience with… more
- Kedplasma (Copperas Cove, TX)
- …updates to training. + Minimizes plasma collection center liability through constant risk management review; including review of Medical Incident Reports, minor ... in a cost-effective way which accounts for: quality, including employee time management , supply management , payroll, capital expenditures, donor fees … more
- ARCO (Dallas, TX)
- **ABOUT YOU** Are you a passionate problem solver? Do you act with integrity and hold yourself and others to the highest standard? If the answer is, "Yes!" then we ... Project Safety Manager, who is passionate about the construction process to join our team. At ARCO, every associate...a team of experts in architecture, design, engineering, project management , and business services. **A DAY IN THE LIFE**… more
- PNC (Farmers Branch, TX)
- …* Previous experience in regulated banking or financial services industry strongly preferred. Incident & Problem Management : * Proven experience in reducing ... Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management , Software… more