- Humana (Richmond, VA)
- …Engineer establishes policies, processes and systems for the implementation of a quality incident management process . Monitors trends in incidents and ... community and help us put health first** The Senior Problem , Incident and Event Management ...applications, including Word, Excel, and Visio + Experience in problem analysis and process documentation + Experience… more
- CACI International (Sterling, VA)
- …Analyze incident data, metrics, and trends to identify areas for improvement in the incident management process . + Support the training of IT staff on ... with other ITSM process teams to ensure proper integration of incident management with related processes. + Support continuous improvement initiatives within… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure...and issues (early and frequently) + Ensures compliance with process -specific standards and policies, and stays abreast of … more
- Amazon (Herndon, VA)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... THE ROLE AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process . Examples: Mean Time to Repair, Mean Time ... of Manager (MoM) type monitoring environment * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management… more
- Palo Alto Networks (Arlington, VA)
- …is to create a more secure digital world by providing the highest quality incident response, threat intelligence, and cyber risk management services. Our team is ... to name a few! **Your Career** The Managing Director, Incident Response, is responsible for leading Unit 42's ...in the day to day delivery aspects and functional management of the consulting organization, but is also responsible… more
- Amazon (Herndon, VA)
- Description The Amazon Web Services team is looking for a passionate Security Incident Response Engineer who can lead the response to security issues across the ... an attacker and defender, while working through the entire incident response lifecycle. You'll be working in a global...learn about them! You'll apply your creative and critical problem solving skills to quickly design and build tooling… more
- NANA Regional Corporation (Fredericksburg, VA)
- …an understanding of law enforcement and IT service management , incident management , and problem resolutions process , or equivalent. To join our team ... Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI National Domestic...required for each area. + Provides timely and expert incident management services in strict adherence to… more
- Amazon (Arlington, VA)
- Description The Amazon Web Services team is looking for a passionate Security Incident Response Engineer who can lead the response to security issues across the ... an attacker and defender, while working through the entire incident response lifecycle. You'll be working in a global...learn about them! You'll apply your creative and critical problem solving skills to quickly design and build tooling… more
- Lumen (Richmond, VA)
- …and requirements; networking protocols; common intrusion techniques; and common risk management concepts. * Analytical and problem -solving skills related to ... the world and shape the future. **The Role** Cybersecurity Incident Response Team (CIRT) Engineers are expected to respond...comfort with presenting technical issues to all levels of management , as well as non-technical staff. * Experience with… more
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