- CACI International (VA)
- …to integrate CMDB data with other IT service management (ITSM) processes, such as incident management , problem management , change management , and ... for ensuring the accuracy, completeness, and consistency of the Configuration Management Database (CMDB). This role is critical for maintaining a reliable… more
- TekSynap (Chantilly, VA)
- …requests; and configuring, troubleshooting, andmaintainingend-user devices and peripherals + Supporting incident and problem management activities conducted ... to support IT services and applications,using the customer's Information Technology Service Management (ITSM) tool set to document, process , and monitor… more
- ICF (Reston, VA)
- …the transition period, addressing inquiries, and resolving issues promptly. + ** Incident and Problem Resolution:** Troubleshoot and resolve technical issues ... of system architecture and design principles. + Strong leadership and team management skills + Exceptional problem -solving and critical thinking abilities +… more
- Sunrise Senior Living (Arlington, VA)
- …clinical team members to provide quality care + Competent in organizational, time management skills + Demonstrates good judgment, problem solving and decision ... Assistants (CNA); follows Resident Centered Care model. + Assists with case management of both Medicare and non-Medicare guests/residents as needed. + Participates… more
- Amazon (Arlington, VA)
- …Manager will be responsible for End to End (E2E) compliance and risk management solutions expanding across the risk program and legal compliance, including risk ... data analysis, investigation and root cause analysis, and risk assessment and management . Key job responsibilities Workplace health and safety compliance * Key… more
- US Coast Guard (Norfolk, VA)
- …operating system software, troubleshooting system hardware and software, maintaining incident tracking and solution database, diagnosing and resolving customer ... Degree in computer science, engineering, information science, information systems management , mathematics, operations research, statistics, or technology management… more
- TekSynap (Arlington, VA)
- …operations, ensuring 24x7x365 coverage for critical and high-priority incidents. + Coordinate incident management , service requests, and problem resolution ... (FCR), and call abandonment rates. + Implement and maintain knowledge management systems, ensuring up-to-date documentation and user resources. + Oversee the… more
- V2X (Reston, VA)
- …organization + Analyze the operational environment to identify trends and patterns that require problem investigation by using incident data + Must be strong in ... will work with Business SMEs to vet and prioritize business requirements for problem resolution as well as system enhancements. This position will report to the… more
- Owens & Minor (Charlottesville, VA)
- At Owens & Minor, we are a critical part of the healthcare process . As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 ... trucks when necessary. + Maintains daily vehicle maintenance logs and documentation of incident reports. + Maintains proper levels of stock in warehouse to ensure… more
- Amazon (Arlington, VA)
- …completed. You will be able to work autonomously, expected to be a natural problem solver, collaborative, and not fazed by adversity or ambiguity. You should have ... strong problem -solving skills, excellent communication skills, a deep technical understanding...advice and consultancy to internal customers on risk assessment, incident triage, threat modeling, and security vulnerability mitigation. .… more