- Capital One (Richmond, VA)
- …a major transformation within Capital One. Responsibilities: + Deployment, management and maintenance of Virtualization platforms (Amazon Workspaces and Citrix) ... drive issues related to support of virtualization platforms + Join high severity incident calls and lead troubleshooting efforts for a quick recovery. + Identify,… more
- Microsoft Corporation (Reston, VA)
- …Improves test coverage for services, organizes and implements integration tests, and resolves problem areas. + Remains current in skills by investing time and effort ... within Service Level Agreement (SLA) timeframe. Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions. Escalates… more
- Sunrise Senior Living (Charlottesville, VA)
- …members to provide quality clinical care. + Competent in organizational, time management skills. + Demonstrates good judgment, problem solving and ... and follows up with residents who have experienced any fall, accident, or incident ; documents and reports as required and directed. + Documents all pertinent… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. ... prefered + Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills. + Must have the ability to multi-task and assist… more
- NANA Regional Corporation (Arlington, VA)
- …skills using Microsoft Office, etc., + Excellent written and oral communication, risk- management and problem -solving skills. **Physical Demands:** + Work is ... to security questionnaires, reports of investigation (ROI), law enforcement documents, incident reports, and other source security information that contain personal… more
- IntelliDyne (Falls Church, VA)
- …coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide ... working relationship with customer to better understand business needs. + Process customer orders, prepare correspondence and fulfill customer needs to ensure… more
- Koniag Government Services (Arlington, VA)
- …with DARPA procedures and guiding emergency responders to the scene of an incident . + Take accurate and complete notes and document their activities and incidents ... for SAP and SCI access. + Top Secret clearance process must begin within one (1) month of working...in reading, writing, basic math, document composition, and analytical problem solving; and + Must be at least 21… more