• Problem Management Coordinator

    Quality Technology Services, LLC (Ashburn, VA)
    …Report (AAR) and Incident Review Report (IRR) updates. + Partners with OSC leads, problem process owners, and incident managers to align on problem ... QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The ** Problem Management ** **Coordinator** will be charged with managing the… more
    Quality Technology Services, LLC (04/30/25)
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  • Business Intelligence Product Owner - Agile

    Truist (Richmond, VA)
    …patching, and track progress on horizontal activities. + **Change & Incident Management :** Lead the **change management ** process for BI tools, ensuring ... **Rally** or similar tools for managing product initiatives. + **Experience in change management ** , incident / problem management , and ITIL best… more
    Truist (04/03/25)
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  • Engineer, Cyber Security Operations (IR)

    Cardinal Health (Richmond, VA)
    …(laptop/desktop/server) related to cyber security incident response + Knowledge of Incident response case management and automation (SOAR) + Knowledge of ... and manufacturers for integrated care coordination and better patient management . Backed by nearly 100 years of experience, with...Overview The is a pivotal role on the Security Incident Response Team within the Cyber Threat Operation Center… more
    Cardinal Health (04/23/25)
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  • Lead Product Analyst, IT Service Management

    Bank of America (Richmond, VA)
    …3+ years ServiceNow implementation experience + Deep understanding of the ITIL Service Management functions including Change, Incident , Problem , etc. and ... Lead Product Analyst, IT Service Management Charlotte, North Carolina;Kennesaw, Georgia; Richmond, Virginia **Job...of implementing and operating the ServiceNow platform, namely Change, Incident , and Problem Mgmts. + Collaborate with… more
    Bank of America (04/23/25)
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  • Data Analyst (TS/SCI) (Ft. Belvoir, VA)

    SMX (Fort Belvoir, VA)
    … management tools + **Technical Expertise:** Advanced knowledge of Security Incident and Event Management (SIEM) tools, vulnerability management , ... data analytics, visualization, and observability techniques to improve threat detection, incident response, and security posture. This role requires designing and… more
    SMX (04/15/25)
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  • Integrated Operations Shift Supervisor

    CACI International (Springfield, VA)
    …Operations Report and Shift Change Log (Day Shift) * Performs trend analysis, incident problem review and recommendations, and reports incident /service ... systems * Provides operational coordination for network Event and Incident Management functions * Prepares daily network...collection, and other support to the After Action Report process * Integrates ITIL v3 best practices into existing… more
    CACI International (05/08/25)
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  • Mainframe Application Support (z/OS)

    Ensono (Richmond, VA)
    …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... services and systems. You will also be involved in problem management , database technology administration, and SAP...platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent… more
    Ensono (02/08/25)
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  • Information Systems Security Manager (ISSM)…

    Optiv (Herndon, VA)
    …in a variety of cybersecurity domains such as Identity and Access Management , Vulnerability Management , Endpoint Protection, Incident Response activities, ... security alerts and threat intelligence bulletins. + Participate in threat hunting and incident response events. + Lead third-party risk management tasks such as… more
    Optiv (03/29/25)
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  • API Production Support

    System One (Ashburn, VA)
    …and resolution + Participate in Problem and Knowledge Management process as requested + Observability support for incident management to ... Contract Requirements + 24x7, Level 2 API support and incident response service team + Expertise in MuleSoft API...and support + Experience using monitoring tools for API management like Azure Monitor, Splunk and Dynatrace + Familiarity… more
    System One (03/21/25)
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  • Technical Customer Operations Manager

    CyrusOne (Sterling, VA)
    …Present regular updates to both internal leadership and customer stakeholders. + Incident Management : Oversee and manage incidents, ensuring proper escalation, ... and decision-making skills, particularly under time-sensitive circumstances. + Familiarity with incident management tools and methodologies (eg, ITIL) is a… more
    CyrusOne (04/02/25)
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