- Datavant (Richmond, VA)
- …requirements into actionable guidance for cross-functional teams. **Key Responsibilities** ** Incident Management & Investigation** + Lead end-to-end ... and maintain standardized investigation protocols to ensure consistent, thorough incident response + Track incidents from identification through resolution,… more
- Owens & Minor (Richmond, VA)
- …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
- Nightwing (Sterling, VA)
- …community, defense, civil, and commercial markets. The DHS's Hunt and Incident Response Team (HIRT) secures the Nation's cyber and communications infrastructure. ... advanced technical assistance, proactive hunting, Teir 2 and Teir 3 incident response, and immediate investigation and resolution using host-based, cloud-based and… more
- ManTech (Herndon, VA)
- …ensuring the accuracy, completeness, and relevance of CMDB data, which is crucial for incident , problem , and change management processes. This role often ... **ManTech** seeks a motivated, career and customer-oriented **Senior Configuration Management Database Engineer (CMDB)** to join our team in the **DC, Maryland, and… more
- Truist (Richmond, VA)
- …and improving automation and maintainability of, Truist's Identity and Access Management (IAM) solutions. Defines target architecture, sets strategy, partners with ... from time to time. + Guides the transformation of Identity and Access Management (IAM) ecosystem architecture for the enterprise, with an understanding of how to… more
- Ensono (Richmond, VA)
- …position. **Key Areas of Focus for this Role** + Participate in On-call Schedule. + Incident / Problem resolution **z/OS & Tools your main tasks are related ... and detailed knowledge of support products such as tape management , scheduling, security, monitoring systems, and other z/OS supporting...to:** + Incident , change and problem handling. + Configuration… more
- NTT America, Inc. (Gainesville, VA)
- …demonstrate effective team and interpersonal skills. + Experience with Data Center incident resolution, asset management , and logistics. + Critical thinking and ... and cabinets w/ grounding, cable tray and ladder, cable management , copper and fiber networking cable, copper and fiber...as assigned. + Support 3rd party vendor activities. + Process all tickets within SLA guidelines and follow procedural… more
- Amazon (Arlington, VA)
- …improve safety performance, and support strategic business goals through effective incident reduction and management . Basic Qualifications - Bachelor's degree, ... projects to Operations. - Analyze WHS metrics and review incident weekly and monthly incident trends to...3+ years of increasing responsibilities in people and performance management , or 2+ years of Amazon Safety (blue badge/FTE)… more
- Truist (Richmond, VA)
- …teams to ensure monitoring capabilities support customer experience, regulatory reporting, and incident management . Serve as the Bank's SME on observability, ... knowledge of regulatory and compliance requirements related to operational resilience, incident management , and monitoring. **Soft Skills & Collaboration:**… more
- General Motors (Richmond, VA)
- …by understanding its execution and the impact on system resources. + ** Incident Management ** : Experience handling production incidents, including root cause ... observability frameworks, enabling proactive detection and resolution of incidents. + ** Incident Response** : Participate in an on-call rotation to diagnose,… more