• Service Desk Agent - Swing Shift

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …occurring on average once every 30 minute + Receives and logs customer problem /request/issues by documenting the problem and updating the customers contact ... information. + Performs initial level of problem identification and attempts to resolve routine or basic...of time taken to resolve customer issues. + Performs incident notification and escalation of problems/request/issues to responsible party.… more
    ASM Research, An Accenture Federal Services Company (04/19/25)
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  • Sr Lead Software Engineer

    Lumen (Richmond, VA)
    … incident resolution. + **System Optimization:** Improve fault detection, incident management , and predictive analytics capabilities within service assurance ... automation, and predictive analytics for network optimization. + Excellent problem -solving, communication, and leadership skills. **Compensation** This information reflects… more
    Lumen (07/11/25)
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  • Executive Director

    Sunrise Senior Living (Mclean, VA)
    …requirements. + Provides leadership and promotion of the Sunrise Safety and Risk Management policies. + Reviews all incident reports and ensures corrective ... position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market...small group presentations. + Proficient in organizational and time management skills. + Demonstrates good judgment and problem… more
    Sunrise Senior Living (06/27/25)
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  • Sr Health Safety & Environmental (HSE) Analyst

    CBRE (Richmond, VA)
    …EHS employee communications, data analysis for tracking key performance indicators (KPI's), incident data management and trending, promoting a safe work ... in accordance with Client EHS requirements. + Primary support for incident reporting, investigations, ensuring proper documentation and timely closure of corrective… more
    CBRE (06/28/25)
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  • Cyber Security Engineer (SME)

    Leidos (Reston, VA)
    …incidents (system and/or network breaches, malware attacks) + Participate in the change management process + Coordinate, and monitor log analysis for our managed ... Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management . At **Leidos** , we offer **competitive benefits** , including Paid… more
    Leidos (06/11/25)
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  • Service Desk Specialist - (Sunday-Thursday…

    General Dynamics Information Technology (Arlington, VA)
    …opportunity to improve customer satisfaction. + Must have excellent multi-tasking and time management skills. + Supports the team process and participates on ... **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Support,Phone Support, Problem Solving,Technical Support **Certifications:** Security+, CE - comp tia… more
    General Dynamics Information Technology (07/14/25)
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  • Lead Administrator, ServiceNow Platform

    Bank of America (Richmond, VA)
    …in and coordinate maintenance activities + Prepare and maintain application support/ process documentation + Develop management jobs, automation routines, or ... service level agreements are met, and participating in defect, incident , problem , and change review meetings and... Management + Adaptability + Automation + Project Management + Solution Delivery Process **Required Qualifications:**… more
    Bank of America (05/22/25)
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  • Cyber Security Engineer

    Acclaim Technical Services (Reston, VA)
    …incidents (system and/or network breaches, malware attacks); Participate in the change management process ; Coordinate, and monitor log analysis for our managed ... CloudFormation); Strong attention to detail with analytical mind outstanding problem -solving skills; Awareness of Cybersecurity trends and hacking techniques.… more
    Acclaim Technical Services (07/06/25)
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  • ServiceNow Developer with Public Trust or Secret…

    ICF (Reston, VA)
    …the transition period, addressing inquiries, and resolving issues promptly. + ** Incident and Problem Resolution:** Troubleshoot and resolve technical issues ... data schemas before designing custom tables and fields. + **Integration Management :** Assist architects and senior developers in the integration of ServiceNow… more
    ICF (06/20/25)
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  • Piers Site Manager

    Leidos (Norfolk, VA)
    …has an opening for a Site Manager supporting the Navy's Service Management , Integration, and Transport (SMIT) Piers Connectivity Services program. The SMIT contract ... and maintaining continuity across reporting, staffing, access control, and asset management . The candidate will oversee reporting to leadership, manage the user… more
    Leidos (07/15/25)
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