- M&T Bank (Buffalo, NY)
- …In-depth knowledge of ITIL Standards and core IT services such as change, problem , incident , and asset management; + Understanding of regulatory requirements as ... audit methodology and professional standards. Work with the IT Infrastructure Audit Manager to establish appropriate budgets and timeframes for these examinations. +… more
- NASCO (Albany, NY)
- …organization. This is a unique opportunity to combine technical expertise with creative problem -solving, making a real impact by freeing up valuable human time for ... out of system enhancements + Performs other duties as assigned by manager or team lead **Qualifications** **Required Knowledge, Skills, and Abilities:** + Knowledge… more
- SHI (Albany, NY)
- …JavaScript, web software design principles, and IT Service Management processes ( Incident , Problem , Change, Release, Knowledge, Service Catalog). + Strong ... solutions for SHI customers. The Sr. ServiceNow Developer reports to the Manager of SHI Services - ServiceNow.This position is remote with aHomeOffice setup… more
- New York eHealth Collaborative (New York, NY)
- …Summary: TheOperations Center Analystprovides an array of support activities for incident resolution and service requests reported by both internal and external ... Center Analyst must be high-energy, creative, and approach complex problem solving with enthusiasm and customer urgency. The Analyst...as possible. This position reports to the Service Desk Manager and is operated out of the Manhattan, NY… more
- Kiewit (New York, NY)
- …to safety. As a Safety Specialist, you will report to Project Safety Manager . Your primary responsibilities centers on the successful implementation and support of ... in the field. You will assist the Project Safety Manager with the application of the contract, client safety...to ensure that work is being executed as planned, problem -solve with operations and craft, assist with corrective measures,… more
- Synchrony (Stamford, NY)
- …and overall improving customer service to the business. + Oversight of Incident , Event, & Problem Management processes, Capacity & Performance Management. ... to complex problems in an independent work environment. + Excellent organizational, problem solving and project management skills. + Good writing, communication, and… more
- Citigroup (New York, NY)
- …to our end users, which included maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices. + ... deliver a world class Production Support team. The Apps Support Sr Group Manager manages multiple teams through other managers. In-depth understanding of how own… more
- Target (Hicksville, NY)
- …and maintained. + Foster a productive relationship with your Starbucks district manager DM (if applicable), attend required in-store planning and business meetings ... Pizza Hut Brand Standards and foster a productive partnershipwith your Starbucks district manager , following-up on key takeaways from their time in your store (if… more
- Trinity Health (Cohoes, NY)
- …decisions, quality assurance and performance improvement. + Use LEAN principles in problem solving within self-directed work team and under facilitation of ... Manager Guide/Director of Nursing. + Maintain required staffing levels...coordinator, housekeeping coordinator, and activities coordinator. + Ensure proper accident/ incident prevention behavior and immediately report care and safety… more
- MTA (New York, NY)
- …Determines operational feasibility by developing and evaluating analyses, problem definition, requirements, and proposed solutions Develops complex software ... and leads teams in providing ongoing maintenance, and real-time incident support and enhances existing systems and platforms, as...basis May serve as a technical lead and/or project manager on small sized projects and/or technical lead on… more