- City of New York (New York, NY)
- …communicating the client's needs to their Supervisor or Coordinator. - Process incoming mail and handles as appropriate, including requests for child support court ... summons service received from the NYC Family Court or directly from clients. - Data enter relevant information and remarks into the child support systems as needed (including but not limited to ASSETS, CS Track) accurately and timely. - Scan and upload… more
- City of New York (New York, NY)
- …Work within the arraignment parts at Bronx Criminal Court. Review all incoming domestic violence case files and highlight important case information to the ... arraignment prosecutor. Post-arraignment, the AVL makes multiple telephone calls to reach each victim to provide them with the bail conditions, information regarding Orders of Protection, and any other important criminal case information. During the phone call… more
- City of New York (New York, NY)
- …Inspection. - Complete daily, weekly, monthly reports as required. - Troubleshoot incoming calls and inquiries and retrieves records/folders to determine the status ... of cases. - Interact with a variety of individuals, including leads from programs, realtors, and external sources, eg, HRA/DOB/DOF/HPD. - Attend office hours to troubleshoot clearance inquiries. Hours/Schedule: Monday - Friday 9AM - 5PM. Work Location- 33… more
- City of New York (New York, NY)
- …reports. Distributing Monthly reports and establishing monthly meetings. Prioritize incoming correspondence and escalate to appropriate staff. - Manage heavy ... call volume of clients, providers, or staff and assisting with centralized mailboxes and inquiries on client cases with exceptional attention to detail, strong communication skills, and the ability to handle sensitive information with discretion. Work… more
- Truecare Homecare Agency (Brooklyn, NY)
- …based on the patient's needs of care + Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status ... and/or information; communicate with contracts for patient status + Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations + Maintain and document communication… more
- UHS (Binghamton, NY)
- …users with password resets and account creation/access. + Prioritization: Prioritize incoming requests based on severity and urgency. + System Monitoring: Monitor ... computer systems and networks to ensure they are functioning correctly and efficiently. Contact server/network/application administrators when issues are detected for proactive resolution. + Required Skills: + High School Diploma with 2 years Help Desk… more
- Syracuse University (Syracuse, NY)
- The office coordinator serves as the initial departmental representative to incoming constituencies and handles a variety of tasks providing operational support and ... general assistance to students, faculty, and staff. The office coordinator is present in the office to provide services to campus constituents. This position is 40 hours per week for 39 weeks during the Academic Year (.75 FTE). This position is part of a… more
- Sedgwick (Albany, NY)
- …you will apply your auto insurance knowledge to handle a high volume of incoming calls from existing and prospective customers. Your role is to deliver exceptional ... service by helping customers understand and manage their insurance policies while navigating multiple systems and adhering to compliance standards. This phone-based role requires you to be on calls for most of your shift. You'll receive structured training,… more
- City of New York (New York, NY)
- …and/or intervening and presenting clarity on relative issues. Reviews all incoming inspection outcomes to ensure accuracy, completeness, uniformity, and compliance ... with standards. - Proposes and implements strategies to reduce the fail/no access rates relative to inspections to enhance outcomes and enable units to pass on the initial inspection. Ensures the pass rate remains at an acceptable level (55+ %). - Prepares… more
- Sunrise Senior Living (Mount Vernon, NY)
- …the Applicant Tracking System (ATS) to launch the recruitment process. + Answer incoming telephone calls and resident calls within two-three (2-3) rings with the ... appropriate community greeting message and identification. + Take complete messages with pertinent information (name, number, message) as appropriate and communicate messages to the intended recipient. + Offer and provide a community overview to the caller,… more